How to update billing information

  • Resolved Francisco

    (@franciscojgwp0722)


    2 years, 5 months ago

    Hello!

    To optimize the payment page we only ask for the minimum data necessary to make the purchase, then the customers can go to their account to fill the remainig information for the invoice.

    As we issue invoices at the end of the month the customers have enough time to edit their information.

    The problem is that after the purchase the invoice information does not update when changed.

    Is there any way to update the billing information automatically? If so how can I do it in a massive way?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @franciscojgwp0722,

    This is not a behavior controlled by our plugin, but by WooCommerce itself: When a customer updates its addresses in WooCommerce, after placing an order, this action doesn’t affect their past orders, only the new ones.

    That said, if you want to know how to update old orders when your customers update their address info, you can ask them directly: WooCommerce support forum

    Let us know if you need anything else! ??

    Thread Starter Francisco

    (@franciscojgwp0722)

    Thank you for yor reply!

Viewing 2 replies - 1 through 2 (of 2 total)
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