• Resolved PD

    (@peterdowney01)


    Tested on two separate sites on two separate servers.

    I’ve yet to determine the exact amount of time or set of circumstances that causes this to occur. It feels like every 24-48 hours the plugin will remove the stored API credentials. Adding the key back works fine, but something causes them to disappear to begin with.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Sender

    (@augustask)

    Thank you for your feedback. Your report has been forwarded to the IT department to investigate and solve as soon as possible. Sorry for the inconvenience this issue has caused.

    Plugin Author Sender

    (@augustask)

    Hi @peterdowney01,

    This issue has been corrected in the new plugin version 2.1.3 please update plugin to this version. Sorry for the inconvenience and thank you for feedback.

    thx, now it keeps the key ??

    Thread Starter PD

    (@peterdowney01)

    This bug is not fixed. My sites have been updated to the latest version and they all lost their API keys again at some point in the past 24 hours after the update.

    Thread Starter PD

    (@peterdowney01)

    This bug is still not fixed after the update this week. Sites are still losing API keys.

    Plugin Author Sender

    (@augustask)

    Hi @peterdowney01,

    Could you provide your site url and the wordpress version, also are there any steps to reproduce? Thanks

    • This reply was modified 2 years, 3 months ago by Sender.
    • This reply was modified 2 years, 3 months ago by Sender.
    Thread Starter PD

    (@peterdowney01)

    Same here. Updated plugin on multiple sites on different servers and they all lost the keys within a few hours.

    Plugin Author Sender

    (@augustask)

    Hi @peterdowney01
    Could you provide the urls affected? Thanks.

    Plugin Author Sender

    (@augustask)

    Hi,

    We have released version 2.1.6 to solve this situation, please update your sender plugin, sorry for any inconvenience caused.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Bug: Plugin repeatedly loses stores API key’ is closed to new replies.