Error notification sendinblue

I’ve the same issue.

Also adding that the warning message is for “Sendinblue – WooCommerce Email Marketing” but this plugin is just to allow users to subscribe to your newsletter via the checkout page, so it should not conflict with WP Mail…

I’ve “Sendinblue – WooCommerce Email Marketing” plugin enabled but “Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue” plugin disabled so I shouldn’t get this warning message.

Thanks!

Hi @ivanivanov18 and @nomad1108,

Thank you for reaching out to us and we apologize for the delay.

We were able to reproduce the issue, the notification should not appear if you’ve performed the necessary steps, but Sendinblue – WooCommerce Email Marketing/Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue had recently performed an update and now we need to verify that there is indeed no conflict.

To add a bit of context, if the “Enable Sendinblue to send WooCommerce emails.” option is enabled, it will conflict with WP Mail SMTP since you are already using the Sendinblue mailer.

In the meantime, since you are not experiencing any issues on in regards to email delivery, if you’re willing the notification can be removed with a little custom code:

// Exclude "Sendinblue - WooCommerce Email Marketing" plugin form WP Mail SMTP conflicts list.
add_filter( 'wp_mail_smtp_conflicts_is_conflicting_plugin', function ( $conflict, $plugin ) {

 if (
  isset( $plugin['slug'] ) &&
  $plugin['slug'] === 'woocommerce-sendinblue-newsletter-subscription/woocommerce-sendinblue.php'
 ) {
  $conflict = false;
 }

 return $conflict;
}, 10, 2 );

In case it helps, here’s a tutorial with the most common ways to add custom code like this: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-pasting-snippets-from-the-web-into-wordpress/.

For the most beginner-friendly option in the guide above, I’d recommend using the WPCode plugin: https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/. This will protect your code from updates and keep it easy to manage right within your WordPress admin area.

I hope this helps! Could you please let me know if I can clarify any of the information above or provide you with more details?

Thank you! ??

Hi @dakeg,

Thanks for getting back to us.

Just to clarify, there are 2 different plugins from Sendinblue:
1. Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue
2. Sendinblue – WooCommerce Email Marketing

On my side 1. is deactivated and with 2. I’ve followed the steps from the warning message to disable the option “Enable Sendinblue to send WooCommerce emails”.

But even if I did that, I’m still getting the warning?

• This reply was modified 2 years ago by nomad1108.

Hi @nomad1108

We are aware that they are separate plugins, in my initial response I should have added spaces next to the “/” I added between both plugin names so that it would have been clearer.

One of their recent updates seems to have changed a key aspect of their plugin such that our compatibility notification no longer stops appearing when the “Enable Sendinblue to send WooCommerce emails” option is disabled.

Since you have already disabled the option, you should not be experiencing any email delivery issues.

We will most likely remove/refine the notification in our next release once we’ve confirmed there is no longer a conflict, but in the meantime, if you’d like the notification to be removed asap, you would need to utilize the snippet I provided above.

Got it, I’ll wait for your next release then.

Thank you @dakeg.