PlugIn disapeared

  • Resolved Julia

    (@juliabei)


    2 years ago

    Hey there,

    I’m new on WordPress and PlugIns and I took on the work of a colleague. She used Complianze to implement cookies to our website. Since yesterday it has disapeared from my list of PlugIns and from the website.
    If I want to reinstall the system tells me it is not possible because there is already a folder.

    How do I fix this?

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @juliabei,

    You can either upload the ‘unzipped’ plugin folder to your site by using an FTP client, by placing it in the /wp-content/plugins/ folder.

    Or, remove the previous ‘complianz-gdpr’ folder from the /wp-content/plugins/ directory, and then install the Complianz plugin as you would normally do: under Plugins > Add New.

    Hope this helps!
    Kind regards,
    Jarno

    Thread Starter Julia

    (@juliabei)

    Hey @jarnovos,
    thank you for helping me! I’ll try it later.
    Should solve my problem!

    Have a nice day!
    Julia

Viewing 2 replies - 1 through 2 (of 2 total)
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