Image block error

  • Resolved lindseyhabets

    (@lindseyhabets)


    2 years ago

    Hi all,

    My site is a self-hosted WordPress blog and since about 2 weeks I’ve been noticing issues with my image blocks. Every time I add an image block in a post that is more wide than it is high (for example 800x300px), once I publish the post there is a space added underneath the image that is roughly the same size as the width.

    This only happens once the post is published, because I see no issue in the editor nor in the preview.

    And it also does not happen for images where the height is bigger than the width nor for square images.

    It also happened for all of my older posts that were perfectly fine up until a few weeks ago.

    The issue is also the case on multiple browsers, as well as on mobile.

    I have updated my WordPress version as well as all of my plugins but the problem remains. I’ve also checked if another theme might fix it, but when I preview other themes the issue also remains the same.

    Would anyone be able to help me with this issue?

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • This seems to be coming from the Social Snap plugin active on your site.

    Kindly disable this plugin temporarily to confirm if it’s indeed the culprit.

    Once you confirm it, kindly post in the plugin’s own support form, so its developer can help you fix the issue: https://www.ads-software.com/support/plugin/socialsnap/

    Standing by for feedback.

    Thread Starter lindseyhabets

    (@lindseyhabets)

    The Social Snap plugin indeed seemed to be the culprit, thank you for your help!

    I’ll post to the Social Snap support now.

Viewing 2 replies - 1 through 2 (of 2 total)
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