Disabling Link by Stripe

Hello,

To be sure if I am understanding correctly. Please navigate to WooCommerce > settings > payments > Stripe > payment methods. Scroll down a little bit.

Is the Link option disabled? If not, please disable it and save settings.

Link to image: https://snipboard.io/JlEsFu.jpg

If that does not help, please share a copy of your site’s System Status, it is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Thank you.

• This reply was modified 2 years ago by Igor H.

Thanks for your reply. ‘Link’ does not appear under stripe/payment methods/express checkouts so I can’t disable it. Have taken a screenshot: link to screenshot

Hi,
Thanks for the clarification. That’s odd.

For better assistance, please provide us a copy of the site’s system status report, as requested previously.

Kind regards.

### WordPress Environment ###

WordPress address (URL): https://buttonbrat.com.au
Site address (URL): https://buttonbrat.com.au
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.9.0
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1q-fips

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: rqf_
Total Database Size: 32.60MB
Database Data Size: 22.93MB
Database Index Size: 9.67MB
rqf_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
rqf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rqf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rqf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_actionscheduler_actions: Data: 3.52MB + Index: 1.84MB + Engine InnoDB
rqf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_actionscheduler_logs: Data: 2.52MB + Index: 1.98MB + Engine InnoDB
rqf_aioseo_cache: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
rqf_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rqf_aioseo_posts: Data: 0.25MB + Index: 0.02MB + Engine InnoDB
rqf_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
rqf_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_newsletters: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rqf_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
rqf_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rqf_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
rqf_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rqf_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rqf_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
rqf_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_options: Data: 7.08MB + Index: 0.08MB + Engine InnoDB
rqf_postmeta: Data: 2.44MB + Index: 2.97MB + Engine InnoDB
rqf_posts: Data: 0.38MB + Index: 0.23MB + Engine InnoDB
rqf_sgs_log_events: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
rqf_sgs_log_visitors: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
rqf_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_spbhlprpro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_spbhlprpro_dat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_spbhlprpro_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_spbhlprpro_stamp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
rqf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rqf_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
rqf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
rqf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
rqf_wc_product_attributes_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
rqf_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
rqf_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
rqf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wdi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wdi_themes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
rqf_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 279
b2bking_custom_role: 2
b2bking_group: 1
condition_group: 2
cool-megamenu: 1
custom_css: 6
elementor_library: 1
mailpoet_page: 1
nav_menu_item: 21
page: 12
product: 242
product_variation: 920
pscw-size-chart: 5
revision: 1
shop_coupon: 1
shop_order: 1
sidebar: 1
size-chart: 3
wp_global_styles: 3
wpc_size_chart: 1
wpcf7_contact_form: 1
wpmm_theme: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

All in One SEO: by All in One SEO Team – 4.2.7.1
Better Variation Price for Woocommerce: by Josserand Gallot – 1.2.2
Code Snippets: by Code Snippets Pro – 3.2.1
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Disable Right Click Images: by naa986 – 1.0.1
Easy Google Fonts: by Titanium Themes – 2.0.4
Fullwidth Page Templates: by Brainstorm Force – 1.1.1
Gutenberg: by Gutenberg Editor Team – 14.5.0
MailPoet: by MailPoet – 3.103.1
Otter – Page Builder Blocks & Extensions for Gutenberg: by ThemeIsle – 2.1.3
Pinterest for WooCommerce: by WooCommerce – 1.2.5
SiteGround Optimizer: by SiteGround – 7.2.5
SiteGround Security: by SiteGround – 1.3.6
Superb Helper Pro: by Superb Themes – 4.8
Superb Recent Posts With Thumbnail Images: by SuPlugins – 1.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.com
DavidAnderson – 1.22.23

WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.20
WooCommerce Blocks: by Automattic – 8.9.0
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce: by Automattic – 7.1.0
SiteGround Central: by SiteGround – 2.0.9
WP Rollback: by GiveWP.com – 1.7.2

### Inactive Plugins (2) ###

Max Mega Menu: by megamenu.com – 3.0
Whols - WooCommerce Wholesale Prices: by HasThemes – 1.2.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Settings ###

API Enabled: –
Force SSL: ?
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #27 - /my-account/
Terms and conditions: #2457 - /terms-and-conditions/

### Theme ###

Name: Stoready
Version: 1.7
Author URL: https://superbthemes.com/
Child Theme: ?
Parent Theme Name: Gutenshop
Parent Theme Version: 106.9
Parent Theme Author URL: https://superbthemes.com/
WooCommerce Support: ? Not declared

### Templates ###

Overrides: gutenshop/woocommerce/checkout/form-coupon.php
gutenshop/woocommerce/checkout/terms.php
gutenshop/woocommerce/content-single-product.php
gutenshop/woocommerce/myaccount/form-login.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-13 07:07:29 +00:00
Options: ?
Notes: 53
Onboarding: completed

### Action Scheduler ###

Complete: 8,044
Oldest: 2022-10-14 07:10:41 +0000
Newest: 2022-11-12 14:59:41 +0000

Failed: 20
Oldest: 2022-10-18 01:11:20 +0000
Newest: 2022-11-09 06:58:19 +0000

Pending: 7
Oldest: 2022-11-12 15:00:37 +0000
Newest: 2022-11-16 03:00:45 +0000

### Status report information ###

Generated at: 2022-11-12 14:59:54 +00:00

Hi,

May I ask, if you disable all plugins except WooCommerce and Stripe Payment Gateway, is the Link by Stripe option visible, so that you can disable it?

You can also use a plugin like the ?Meks Quick Plugin Disabler because it will remember what plugins you had active when you switch it back on.

Let us know how that goes for you.

Unfortunately that didn’t work, the Link by Stripe option was still not visible.

Just noticed that the ‘link pay faster’ button is not visible on product and checkout pages when using the Brave web browser, but it is visible on Chrome and Edge.

Hello @kjelizabeth,

Unfortunately that didn’t work, the Link by Stripe option was still not visible.

If you’re not a US merchant the Link option should render anyway. I noticed you have some overridden templates as well as your theme not being WooCommerce friendly.

Can you please try switching to Storefront just to make sure this is not a theme conflict?

Let us know how it goes.

Hi there, the ‘link pay faster’ button still appears when the storefront theme is active.

Thanks for the replies, I appreciate the help. I’ve switched to another plugin and the problem is no longer occurring.

Hello,

Pending: 7

Can you please go to WooCommerce > status > scheduled actions > pending, and manually run the pending actions (if applicable)? After giving a while, is the Link by Stripe option visible?

If that does not help, feel free to contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Please include a link to this forum thread.

Thanks.

Hello,
I have the same problem ??

Hello,
I have the exact same problem ??
Help !!
Thanks

Same problem here…

Same issue:
UK merchant. Changelog for 7.0.0 states:
Add - Restrict the Link payment method only for US merchants.

We have Link payment button displayed at cart, no option to disable in stripe payment settings.
It does work, and we may use it, but would rather be able to control and test it first – we run subscriptions, multi-region, multi-lingual.. definitely some scope for issues.

WooCommerce 7.0.0
WooCommerce Stripe Gateway 6.9.0

• This reply was modified 2 years ago by monomatic.
• This reply was modified 2 years ago by monomatic.