vertical menu layout in woocommerce backend

Hi @fuhrmann6020

Thanks for reaching out!

Can you please share with us a clear screenshot of your WordPress Admin panel for us to check this further?

I believe this is the default setting for WordPress. Have you tried deactivating all plugins and switching to the default Storefront theme and see if this works?

If so, you can turn on the plugins one by one to see which causes the conflict here, either your theme or third-party plugin present on your site.

https://woocommerce.com/document/how-to-test-for-conflicts/

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

Let us know how it goes!

Hi
I have already done the standard check with disabling all plugins and using a standard theme storefront. This does not change the backend.

See the links for the screenshots

This is the backend screenshot of the domain.com.au Australian Website
https://prnt.sc/yXjDe96qHAQZ
This has a left menue sliding in, including woocommerce and produts on the same sliding box. In consecutive the sliding element is used in the next navigation level too.
https://prnt.sc/spIjXxMq3FXz

sorry for that but this design pattern in the backend is reason for my frustration.

This is the backend screenshot of the domain.cc Website
https://prnt.sc/7Ni4ei1cgexV
This has left menue with 2 separate menu entries for woocommece and products. I would like to have that.

Is this caused by the country version AU of wordpress&woo?

Hi @fuhrmann6020

Thank you for providing the screenshots, these are really helpful! ??

This is the backend screenshot of the domain.com.au Australian Website
https://prnt.sc/yXjDe96qHAQZ
This has a left menue sliding in, including woocommerce and produts on the same sliding box. In consecutive the sliding element is used in the next navigation level too.
https://prnt.sc/spIjXxMq3FXz

This is not the default style of how WordPress should look like, but rather the domain.cc is.

I’d like to understand your site properly, can you please share your System Status Report, which will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

Hi, see the system status below

### WordPress Environment ###

WordPress address (URL): https://vervecycling.com
Site address (URL): https://vervecycling.com
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: ? 6.0.3 - There is a newer version of WordPress available (6.1.1)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 60
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.7.39-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_wp1_
Total Database Size: 84.86MB
Database Data Size: 78.95MB
Database Index Size: 5.91MB
wp_wp1_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_actionscheduler_actions: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_wp1_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_wp1_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wp1_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_itsec_distributed_storage: Data: 7.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wp1_itsec_logs: Data: 7.02MB + Index: 0.50MB + Engine InnoDB
wp_wp1_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wp1_options: Data: 4.09MB + Index: 0.14MB + Engine InnoDB
wp_wp1_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_hash: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_images: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_imports: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_pmxi_templates: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wp1_postmeta: Data: 33.50MB + Index: 2.36MB + Engine InnoDB
wp_wp1_posts: Data: 23.19MB + Index: 0.42MB + Engine InnoDB
wp_wp1_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_rank_math_internal_links: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
wp_wp1_rank_math_internal_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wp1_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wp1_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wp1_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wp1_usermeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wp1_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wp1_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wp1_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wp1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wp1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wp1_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp1_wc_revolut_customer: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_revolut_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wp1_woobe_history: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wp1_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wp1_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wp1_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

addify_quote: 2
addify_rfq: 1
afreg_fields: 1
attachment: 1147
csp_rules: 1
custom_css: 3
def_reg_fields: 10
dt_ext_connection: 1
et_body_layout: 3
et_footer_layout: 3
et_header_layout: 4
et_pb_layout: 18
et_template: 18
et_theme_builder: 1
nav_menu_item: 26
oembed_cache: 21
page: 46
post: 177
postman_sent_mail: 250
product: 30
product_variation: 57
revision: 275
shop_coupon: 53
shop_order: 12
tablepress_table: 6
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

Advanced Cron Manager: by BracketSpace – 2.4.2
WooCommerce Currency Switcher - Bundles Integration: by Aelia  – 1.3.1.220830
iThemes Security: by iThemes – 8.1.3
Customer Reviews for WooCommerce: by CusRev – 5.4.1
Divi Carousel: by DiviGear – 2.0.21
Flexible Shipping: by Octolize – 4.14.2
GDPR Cookie Compliance: by Moove Agency – 4.8.13
Post SMTP: by Post SMTP – 2.1.10
Revolut Gateway for WooCommerce: by Revolut – 3.7.0
Rank Math SEO: by Rank Math – 1.0.99
Server IP & Memory Usage Display: by Apasionados
Apasionados del Marketing – 2.1.0

Side Cart WooCommerce: by XootiX – 2.1
TablePress Extension: Responsive Tables: by Tobias B?thge – 1.8
TablePress: by Tobias B?thge – 1.14
WooCommerce Multistore Wholesale Price Add-on: by Lykke Media AS – 1.0.0
User Role Editor: by Vladimir Garagulya – 4.63.1
Aelia Foundation Classes for WooCommerce: by Aelia – 2.3.1.220830
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.2
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.19
Related Products for WooCommerce: by PeachPay – 3.3.13
Aelia Currency Switcher for WooCommerce: by Aelia – 4.9.14.210215
WooCommerce Stripe Gateway: by WooCommerce – 6.8.0
Pixel Manager for WooCommerce: by SweetCode – 1.25.0
WooMultistore: by Lykke Media AS – 4.6.8
WooCommerce Product Bundles: by SomewhereWarm – 6.4.0
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.29.1
WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.5
WooCommerce Xero Integration: by WooCommerce – 1.7.37
WooCommerce: by Automattic – 7.0.0 (update to version 7.1.0 is available)
WP All Import Pro: by Soflyy – 4.6.5
YITH WooCommerce Badge Management: by YITH – 2.11.0

### Inactive Plugins (15) ###

Better Search Replace: by Delicious Brains – 1.4.1
Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: by Cybot A/S – 4.1.1
Distributor: by 10up Inc. – 1.8.0
LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1
Maintenance: by WebFactory Ltd – 4.06
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.28

Route App: by Route – 2.2.3
Store Toolkit for WooCommerce: by Visser Labs – 2.3.8
UsageDD: by Dion Designs – 2.0
WordPress Importer: by wordpressdotorg – 0.8
WP All Export Pro: by Soflyy – 1.6.3
WP All Import - User Import Add-On Pro: by Soflyy – 1.1.5
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.6
WP All Import - WooCommerce Multistore Add-On: by Lykke Media AS – 2.1.1
WP Rocket: by WP Media – 3.10.9

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€ )
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #18139 - /shop
Cart: #12 - /cart
Checkout: #13 - /checkout
My account: #14 - /my-account
Terms and conditions: #15449 - /shop-tcs

### Theme ###

Name: Divi Child
Version: 1.0.0
Author URL: https://example.com
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 4.18.0
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Product Bundles ###

Database Version: 6.4.0
Loopback Test: ?
Template Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-19 16:47:30 -08:00
Options: ?
Notes: 114
Onboarding: completed

### Action Scheduler ###

Complete: 273
Oldest: 2022-10-24 10:26:37 -0700
Newest: 2022-11-24 08:30:38 -0800

Failed: 37
Oldest: 2022-10-14 07:02:09 -0700
Newest: 2022-11-17 22:30:54 -0800

Pending: 2
Oldest: 2022-11-24 17:06:41 -0800
Newest: 2022-11-29 00:24:32 -0800

### Status report information ###

Generated at: 2022-11-24 08:35:51 -08:00

Hello @fuhrmann6020,

Nothing stands out from the report other than updating both WooCommerce and WordPress.

Have you reached out to your host about this?

Perhaps they have a custom layout on their WordPress installs.

Let us know how it goes.

hello woo-hc
how can I remove any custom layout?

The two concernd installations have been transferred from another hosting provider by copying the database and the files.

thx
Georg

Hi George!

I believe you’ve enabled the new navigation experience in WooCommerce.

You can disable that by going to WooCommerce > Settings > Advanced > Features and untick the New Navigation:

I hope this helps!

Dear Kaushik S.
thank you for that information! that is the solution, I tried to search for that information since 6 months.
cheers
Georg