Good plugin, but very bad support

  • The plugin does its job, but I have had to contact the “Premium Support” advertised on the developer’s site a couple of times and it takes weeks to get a response.
    Also you open a ticket from his portal, but then this ticket does not show up in the private area.
    I currently have a ticket opened 11 days ago and after even a reminder no one has responded yet.
    Too bad, without customer support, even a good product loses value…

    • This topic was modified 2 years, 3 months ago by lluca.
    • This topic was modified 2 years, 3 months ago by lluca.
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