New Account Registration Issues

  • Resolved jaycoale

    (@jaycoale)


    2 years ago

    I’ve had a couple people try to create a new account to sign up as an affiliate, but they run into an issue where it says “username already exists, please try again.”

    I can see that they are now listed under the “Affiliate Users” section, but affiliate registration never shows up for me to accept/reject. Is there something wrong with the way my affiliate registration page is set up?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi,

    Thanks for the message!

    – Are you still having this issue?

    – Are you using the latest version of the plugin?

    – Does this happen all the time, or only occasionally for specific signups?

    – Do you have any other plugins installed that modify login and/or registration functionality?

    Please send us a support message via this form so we can look into it further for you: https://couponaffiliates.com/contact-form/

    Thanks!

    Elliot

    Thread Starter jaycoale

    (@jaycoale)

    Hi Elliot,

    I appreciate your response. I just sent you a message answering all your questions through the link you provided.

    Hi ,

    I am facing the same issue. Kindly provide solution for the same

Viewing 3 replies - 1 through 3 (of 3 total)
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