No menu in mobile view

Hi @michael123123123

> The menu loaded by an mobile does not work anymore.

• This may be a plugin or theme conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.
• If you also added custom code to your site this might cause this as well, you can temporarily remove it to see if this resolves the issue.

Thanks for your reply, but there are no plugins installed-
There is also nothing special in this page, so no custom code.
Just a few pictures / impressum etc. and only this one menu.
Seems to be too complex for wordpress? I do not understand this. Maybe I simply have to use another toolbox, this does not convince me.
If you or anybody in this small community would have any advices am am happy to hear that.
For now I just added another link to the landing page. This is really not professional, but a least it works better than this awful responsive view which does not work.

Hi @michael123123123 – I’m not yet sure why your mobile menu stopped working, but I just did some testing with Twenty Seventeen on a test site and the mobile menu works fine there.

I see you’re running WordPress 6.1 and Twenty Seventeen 3.1, which are both the latest versions, same as my test site.

Your site is also missing the mobile-menu icon (three horizontal lines) next to the word “Menu,” which could be a clue.

Do you recall anything that changed on your site just before the mobile-menu stopped working?

One thing you could try is reinstalling a fresh copy of Twenty Seventeen to see if that helps fix the menu issues.

Thank you so much Kathryn. I was offline for a while – sorry for the late response. I see what you mean with that Menu Icon. The preview with another template shows this. It seems that the picture somehow overlaps this menu. But I don’t recall anything that changed before all of a sudden this menu vanished.
Your advice “reinstalling a fresh copy of Twenty Seventeen to see if that helps fix the menu issues.” – How would you recommend to proceed without the risk to completely crash the page?

• This reply was modified 1 year, 11 months ago by michael123123123.

Thanks again Kathryn, your hint to recall what happened helped. I recalled that I changed something in the php file “site-info” in the footer subfolder.

That was necessary because I want to get rid of that annoying “proudly presented by WP” footer.

It seems I made a mistake which then lead to this side effect. So I really do not understand all the connections of that, but eventually I the Menu works again

See my last comment, I managed to find the root cause in an error of the site-info.php. Really strange but the issue is closed

See my last comment, I managed to find the root cause in an error of the site-info.php. Really strange but the issue is closed

• This reply was modified 1 year, 11 months ago by michael123123123.

I’m glad you solved it! Feel free to start a new thread if you need help in the future.

That was necessary because I want to get rid of that annoying “proudly presented by WP” footer.

One thing to keep in mind is that it’s not necessary or recommended to edit the theme just to hide the footer credit. Instead, you can use custom CSS. Adding this code to the CSS editor under Appearance > Customize > Additional CSS will hide the footer credit:

/* Hide footer credit */
.site-info {
  display: none;
}

Editing theme files directly means that the next time Twenty Seventeen is updated, all your changes will be overwritten and lost. So it’s better to use custom CSS instead. ?? And if you really need to edit aspects of the theme that you can’t do just with CSS (such as the HTML structure, or JavaScript), then creating a child theme is the recommended way, to ensure your changes aren’t lost on every theme update.