Home page – columns not stacking

  • Resolved becciebcreative

    (@becciebcreative)


    2 years ago

    Hello, I’ve finally found a theme I love with ExS Theme – thank you!

    I’m staging my new site, getting ready for relaunch and I think I’m nearly ready. One small but persistent issue keeps recurring for me on mobile testing:

    I’m using the main Pro Version.

    Issue: My home page uses two blocks with columns that intermittently stop stacking when I’m making changes to the site (not necessarily making changes to the home page when it stops working).

    Home page issue areas:
    1) First is three columns with text over and clickable buttons underneath.
    2) Second is four columns with images and text centered underneath.

    I’ve tried “edit page” in the WP editor to toggle the switch to stack for mobile. I’ve tried turning that toggle off and looking for options in the Theme Customizer but I’m not sure which is controlling this.

    I appreciate any help or direction you can provide.

    Beccie B

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Theme Author exstheme

    (@exstheme)

    Hello, dear @becciebcreative !

    Thank you for using our theme!
    It seems that you have some editor settings to prevent stack on mobile, because there are default WordPress styles printed with this content:

    flameshot_screenshot

    Can you please send us your login credentials so we could fix this issue and provide a solution for you?

    You can send your credentials via contact form on our site:

    https://exsthemewp.com/contact/

    Looking forward for your email.

    Best regards!

    Thread Starter becciebcreative

    (@becciebcreative)

    Thanks so much for helping resolve this and being super fast to respond and resolve.

    Fix: Disabled Siteground Caching plugin because it was interfering
    Alternative: Installed WP Optimizer

    Works beautifully.

    Highly recommend this theme, it’s beautiful, easy, and comes with fantastic support!

Viewing 2 replies - 1 through 2 (of 2 total)
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