• Resolved sbbasile

    (@sbbasile)


    Hello,
    2FA offers the possibility of automatically authenticating for a duration that can be configured. For some time, this possibility (the elements that allow me to configure) have disappeared. When I refresh the 2FA configuration page the items appear briefly and then disappear. Do you have a solution? I specify that the dedicated server has moved to the php 7.4 version
    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @sbbasile

    Sorry for late reply.

    Here do you have issue for the page where you can scan the QR code right?
    php7.4 should not be the issue as I have checked and on php7.4 it works fine.

    You said recently moved to new server means in old server was it working fine?

    Regards

    Thread Starter sbbasile

    (@sbbasile)

    Hello,
    Thank you for your reply.
    I therefore specify that we were on the server in php 7.3. Your program was working very well. We then moved to 7.4 on the same server. So I don’t know if it’s from the php version or if it’s from something else. The code works fine on my application. The only thing is that I can no longer have the automation of this code for a fixed duration because the automation configuration fields no longer appear. I wish I could attach a screenshot for you but I can’t.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @sbbasile

    you can upload the image at https://imgbb.com/ and share link of it here.

    Regards

    Thread Starter sbbasile

    (@sbbasile)

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @sbbasile

    https://ibb.co/BNN1pxF

    It is just messages regarding premium features which is available for to purchase the premium version of 2FA (Separate Plugin). In AIOS plugin it got hidden as it is not related to it. So there is nothing to configure there.

    We will try improve user experience so it do not look like something allow to configure gets hidden.

    Thread Starter sbbasile

    (@sbbasile)

    D,
    But except that I bought the premium AIOS version, as I wrote before and it worked perfectly when installed. If I didn’t have the premium version I wouldn’t have made this post…lol

    Oops.. I specify that I had sent my problem via your contact form specifying that I had bought AIOS

    • This reply was modified 2 years, 3 months ago by sbbasile.
    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sbbasile

    Sorry for late reply.

    Thanks for reaching AIOS premium support. We will check the issue and get back to you asap.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sbbasile

    If I cross check with AIOS premium support, still they do not see a ticket of you there.
    Can you please submit with order number and link to this support ticket

    https://aiosplugin.com/premium-support/

    Regards

    Thread Starter sbbasile

    (@sbbasile)

    I had already sent an email before going through the forum because I had no response. I just returned an email again. Thanks

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @sbbasile

    Sorry for late reply.

    We have found and solved issue. You can download this below zip file and update the all in one security free plugin it has the issue.

    https://www.dropbox.com/s/22ougagdxvy9s2b/all-in-one-wp-security-and-firewall.zip?dl=0

    After updating from zip file if still issue Press ctrl + F5 (refresh cache) once on that 2FA settings to clear cache.

    IF still issue let us know.

    Regards

Viewing 10 replies - 1 through 10 (of 10 total)
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