subscriber moved to a new list still counted in the old one

  • Resolved Rossen Apostolov

    (@rapostolo)


    2 years, 3 months ago

    Steps to reproduce:
    1. Create two lists, A and B
    2. Add a new subscriber S to list A. Save.
    3. Edit again the subscriber, remove him from A and put him list B. Save.
    4. Now list subscribers and filter to show only list A ones. Subscriber S should be listed (he is in B) but he still shows in the filtered results.

    Recalculating Lists and Segments subscribers counts does not fix it.

    This is with Mailpoet 4.0.1.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @rapostolo,

    Can you please let me know if the subscriber shows up as “Unsubscribed” for list A?

    If so, that’s expected, as they were originally subscribed to list A at first. I know it sounds confusing, and we’re willing to review this behavior.

    If they’re still listed as “Subscribed” for list A, let me know and we will investigate it further.

    Thread Starter Rossen Apostolov

    (@rapostolo)

    Yes, it shows as “unsubscribed” in the Status column. But the “Unsubscribed” tab for the filtered list shows no entries at all.

    I will be good if we can filter the “unsubscribed” for a given list and then “remove” them completely from the list.

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @rapostolo,

    I will be good if we can filter the “unsubscribed” for a given list and then “remove” them completely from the list.

    I agree with you. It’s not on our roadmap now, but you’re welcome to add it as a suggestion here?https://feedback.mailpoet.com

    Our team will take it into account when discussing new features and improvements for the plugin ??

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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