• Resolved muleef

    (@muleef)


    Hello,

    I’m having an issue with subtotal. When a customer orders, they come to their checkout confirmation page. It has the total, products quantity etc etc.. however on the email side of things. The subtotal = the last product in the cart. So the subtotal and total are totally different making the customer come back and ask why it’s this price when they paid this price. I was wondering if I can just remove subtotal from the processing email all together. I’ve tried many filters in the functions.php file but that doesn’t work. I was wondering if the actual email template being sent out can be modified to not show the subtotal? I’m not tech savvy so any help would be appreciated!

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter muleef

    (@muleef)

    Anyone?

    Thread Starter muleef

    (@muleef)

    Hello,

    Anyone?

    Hi @muleef

    Thanks for reaching out!

    Firstly, I apologize for the delayed response.

    I understand that the Order Confirmation Email is not displaying the correct order total, instead, it displays the subtotal of the last product added to their cart, is that correct?

    This is quite strange as this is not the expected behavior of the Order Confirmation Email. Can you please share with us a clear screenshot of an order together with the sent email so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly, can you please share your System Status Report, that will help us further troubleshoot.

    You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thread Starter muleef

    (@muleef)

    Here is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://powerd8.com
    Site address (URL): https://powerd8.com
    WC Version: 7.1.0
    REST API Version: ? 7.1.0
    WC Blocks Version: ? 8.7.5
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Flywheel/5.1.0
    PHP Version: 8.1.12
    PHP Post Max Size: 300 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-google
    Max Upload Size: 300 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wp_48dkg386uk_
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    Database Data Size: 26.95MB
    Database Index Size: 11.86MB
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    wp_48dkg386uk_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 54
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 1
    customize_changeset: 5
    elementor_library: 7
    nav_menu_item: 11
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    vtmin-rule: 1
    wp_global_styles: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (25) ###
    
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    VarkTech Minimum Purchase for WooCommerce: by Vark – 2.0.0.1
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    Redirection: by John Godley – 5.3.5
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    WooCommerce Dropshipping: by OPMC Australia Pty Ltd – 4.5
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    WP Mail SMTP: by WPForms – 3.6.1
    WP Rollback: by GiveWP.com – 1.7.2
    
    ### Inactive Plugins (3) ###
    
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    Discount Rules and Dynamic Pricing for WooCommerce: by Discount Rules and Dynamic Pricing for WooCommerce Team – 5.12.0
    Trustpilot-reviews: by Trustpilot – 2.5.914
    
    ### Dropin Plugins (1) ###
    
    db-error.php: db-error.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
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    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: ? Page ID is set
    but the page does not exist
    
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
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    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: astra/woocommerce/emails/customer-processing-order.php
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Staging
    Subscriptions Live URL: https://d2honor.com
    Subscription Statuses: –
    WooCommerce Account Connected: ? No
    
    ### Store Setup ###
    
    Country / State: United States (US) — Tennessee
    
    ### Payment Gateway Support ###
    
    Square: products
    card_types
    customer_decline_messages
    payment_form
    authorization
    charge
    charge-virtual
    capture_charge
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    Environment: Production
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    Disabled Features: minified-js
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    Daily Cron: ? Next scheduled: 2022-11-29 22:09:36 -06:00
    Options: ?
    Notes: 109
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    ### WooCommerce Payments ###
    
    Version: 5.0.3
    Connected to WPCOM: No
    Blog ID: -
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    ### Action Scheduler ###
    
    Complete: 387
    Oldest: 2022-11-11 12:09:45 -0600
    Newest: 2022-11-28 23:36:21 -0600
    
    Pending: 6
    Oldest: 2022-11-29 08:20:06 -0600
    Newest: 2022-12-05 09:21:29 -0600
    
    ### Status report information ###
    
    Generated at: 2022-11-29 08:20:16 -06:00
    

    Here is the fatal error log:
    1)

    2022-11-19T04:33:23+00:00 CRITICAL Uncaught Error: Call to undefined function fpassthru() in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php:286
    Stack trace:
    #0 /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php(160): elFinderConnector->output(Array)
    #1 /www/wp-content/plugins/wp-file-manager/file_folder_manager.php(1114): elFinderConnector->run()
    #2 /wordpress/wp-includes/class-wp-hook.php(308): mk_file_folder_manager->mk_file_folder_manager_action_callback('')
    #3 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mk_file...')
    #6 {main}
      thrown in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php on line 286
    
    2022-11-19T04:33:28+00:00 CRITICAL Uncaught Error: Call to undefined function fpassthru() in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php:286
    Stack trace:
    #0 /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php(160): elFinderConnector->output(Array)
    #1 /www/wp-content/plugins/wp-file-manager/file_folder_manager.php(1114): elFinderConnector->run()
    #2 /wordpress/wp-includes/class-wp-hook.php(308): mk_file_folder_manager->mk_file_folder_manager_action_callback('')
    #3 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mk_file...')
    #6 {main}
      thrown in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php on line 286
    
    2022-11-19T04:34:34+00:00 CRITICAL Uncaught Error: Call to undefined function fpassthru() in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php:286
    Stack trace:
    #0 /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php(160): elFinderConnector->output(Array)
    #1 /www/wp-content/plugins/wp-file-manager/file_folder_manager.php(1114): elFinderConnector->run()
    #2 /wordpress/wp-includes/class-wp-hook.php(308): mk_file_folder_manager->mk_file_folder_manager_action_callback('')
    #3 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mk_file...')
    #6 {main}
      thrown in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php on line 286
    
    2022-11-19T04:34:55+00:00 CRITICAL Uncaught Error: Call to undefined function fpassthru() in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php:286
    Stack trace:
    #0 /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php(160): elFinderConnector->output(Array)
    #1 /www/wp-content/plugins/wp-file-manager/file_folder_manager.php(1114): elFinderConnector->run()
    #2 /wordpress/wp-includes/class-wp-hook.php(308): mk_file_folder_manager->mk_file_folder_manager_action_callback('')
    #3 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mk_file...')
    #6 {main}
      thrown in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php on line 286

    2)

    2022-11-20T03:52:12+00:00 CRITICAL Uncaught Error: Call to undefined function ElementorPro\Modules\Woocommerce\Widgets\wc_print_notices() in /www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php:195
    Stack trace:
    #0 /www/wp-content/plugins/elementor/includes/base/controls-stack.php(2266): ElementorPro\Modules\Woocommerce\Widgets\Products->render()
    #1 /www/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
    #2 /www/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()
    #3 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Widget_Base->print_content()
    #4 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #5 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #6 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #7 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #8 /www/wp-content/plugins/elementor/core/base/document.php(1652): Elementor\Element_Base->print_element()
    #9 /www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(402): Elementor\Core\Base\Document->print_elements(Array)
    #10 /www/wp-content/plugins/elementor/includes/frontend.php(1144): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_elements_with_wrapper(Array)
    #11 /www/wp-content/plugins/elementor/includes/frontend.php(1212): Elementor\Frontend->get_builder_content('1519', false)
    #12 /www/wp-content/plugins/elementor-pro/modules/library/classes/shortcode.php(46): Elementor\Frontend->get_builder_content_for_display('1519', false)
    #13 /wordpress/wp-includes/shortcodes.php(355): ElementorPro\Modules\Library\Classes\Shortcode->shortcode(Array, '', 'elementor-templ...')
    #14 [internal function]: do_shortcode_tag(Array)
    #15 /wordpress/wp-includes/shortcodes.php(227): preg_replace_callback('/\\[(\\[?)(elemen...', 'do_shortcode_ta...', '[elementor-temp...')
    #16 /www/wp-content/plugins/elementor/includes/widgets/shortcode.php(130): do_shortcode('[elementor-temp...')
    #17 /www/wp-content/plugins/elementor/includes/base/controls-stack.php(2266): Elementor\Widget_Shortcode->render()
    #18 /www/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
    #19 /www/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()
    #20 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Widget_Base->print_content()
    #21 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #22 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #23 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #24 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #25 /www/wp-content/plugins/elementor/core/base/document.php(1652): Elementor\Element_Base->print_element()
    #26 /www/wp-content/plugins/elementor/core/base/document.php(1087): Elementor\Core\Base\Document->print_elements(Array)
    #27 /www/wp-content/plugins/elementor/includes/frontend.php(1144): Elementor\Core\Base\Document->print_elements_with_wrapper(Array)
    #28 /www/wp-content/plugins/elementor/includes/frontend.php(1039): Elementor\Frontend->get_builder_content(2)
    #29 /wordpress/wp-includes/class-wp-hook.php(308): Elementor\Frontend->apply_builder_in_content('[elementor-temp...')
    #30 /wordpress/wp-includes/plugin.php(205): WP_Hook->apply_filters('[elementor-temp...', Array)
    #31 /wordpress/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1857): apply_filters('the_content', '[elementor-temp...')
    #32 /wordpress/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(568): WP_REST_Posts_Controller->prepare_item_for_response(Object(WP_Post), Object(WP_REST_Request))
    #33 /wordpress/wp-includes/rest-api/class-wp-rest-server.php(1171): WP_REST_Posts_Controller->get_item(Object(WP_REST_Request))
    #34 /wordpress/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wp/v2/pages/(?...', Array, NULL)
    #35 /wordpress/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #36 /wordpress/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/wp/v2/pages/2')
    #37 /wordpress/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP))
    #38 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #39 /wordpress/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
    #40 /wordpress/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array)
    #41 /wordpress/wp-includes/class-wp.php(780): WP->parse_request('')
    #42 /wordpress/wp-includes/functions.php(1332): WP->main('')
    #43 /wordpress/wp-blog-header.php(16): wp()
    #44 /www/index.php(17): require('/wordpress/wp-b...')
    #45 {main}
      thrown in /www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/products.php on line 195

    3)

    2022-11-22T18:08:15+00:00 CRITICAL Uncaught Error: Call to undefined function fpassthru() in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php:286
    Stack trace:
    #0 /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php(160): elFinderConnector->output(Array)
    #1 /www/wp-content/plugins/wp-file-manager/file_folder_manager.php(1114): elFinderConnector->run()
    #2 /wordpress/wp-includes/class-wp-hook.php(308): mk_file_folder_manager->mk_file_folder_manager_action_callback('')
    #3 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #4 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #5 /wordpress/wp-admin/admin-ajax.php(188): do_action('wp_ajax_mk_file...')
    #6 {main}
      thrown in /www/wp-content/plugins/wp-file-manager/lib/php/elFinderConnector.class.php on line 286
    
    2022-11-22T18:14:18+00:00 CRITICAL Uncaught Error: Failed opening required '/www/wp-content/plugins/cartflows/classes/class-cartflows-tracking.php' (include_path='.:/usr/share/php') in /www/wp-content/plugins/cartflows/classes/class-cartflows-loader.php:317
    Stack trace:
    #0 /www/wp-content/plugins/cartflows/classes/class-cartflows-loader.php(237): Cartflows_Loader->load_helper_files_components()
    #1 /wordpress/wp-includes/class-wp-hook.php(308): Cartflows_Loader->load_plugin('')
    #2 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(Object(WPMailSMTP\Admin\DashboardWidget), Array)
    #3 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wordpress/wp-settings.php(483): do_action('plugins_loaded')
    #5 /www/wp-config.php(113): require_once('/wordpress/wp-s...')
    #6 /wordpress/wp-config.php(5): require('/www/wp-config....')
    #7 /wordpress/wp-load.php(50): require_once('/wordpress/wp-c...')
    #8 /wordpress/wp-admin/admin-ajax.php(22): require_once('/wordpress/wp-l...')
    #9 {main}
      thrown in /www/wp-content/plugins/cartflows/classes/class-cartflows-loader.php on line 317

    4)

    2022-11-24T05:45:27+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:27+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:28+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:29+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:33+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:45+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:45:57+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:46:00+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:46:12+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:46:15+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 182
    
    2022-11-24T05:59:29+00:00 CRITICAL Unmatched '}' in /www/wp-content/themes/astra/functions.php on line 183
    
    2022-11-24T05:59:59+00:00 CRITICAL Unclosed '{' on line 178 in /www/wp-content/themes/astra/functions.php on line 183
    
    2022-11-24T06:00:10+00:00 CRITICAL Unclosed '{' on line 178 in /www/wp-content/themes/astra/functions.php on line 183
    
    2022-11-24T06:00:15+00:00 CRITICAL Unclosed '{' on line 178 in /www/wp-content/themes/astra/functions.php on line 183
    
    2022-11-24T18:51:27+00:00 CRITICAL syntax error, unexpected identifier "cart_subtotal", expecting ")" in /www/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(253) : eval()'d code on line 5
    
    2022-11-24T18:56:23+00:00 CRITICAL Unclosed '{' in /www/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(253) : eval()'d code on line 1
    
    2022-11-24T18:57:12+00:00 CRITICAL Unclosed '{' in /www/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(253) : eval()'d code on line 1
    
    2022-11-24T18:57:51+00:00 CRITICAL Unclosed '{' on line 1 in /www/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(253) : eval()'d code on line 2
    
    2022-11-24T19:05:49+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(203): woocommerce_mini_cart()
    #6 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(445): WC_AJAX::get_refreshed_fragments()
    #7 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::add_to_cart('')
    #8 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #9 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #10 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(94): do_action('wc_ajax_add_to_...')
    #11 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax('')
    #12 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
    #13 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 /wordpress/wp-includes/template-loader.php(13): do_action('template_redire...')
    #15 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #16 /www/index.php(17): require('/wordpress/wp-b...')
    #17 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308
    
    2022-11-24T19:05:50+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(203): woocommerce_mini_cart()
    #6 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(445): WC_AJAX::get_refreshed_fragments()
    #7 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::add_to_cart('')
    #8 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #9 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #10 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(94): do_action('wc_ajax_add_to_...')
    #11 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax('')
    #12 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
    #13 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 /wordpress/wp-includes/template-loader.php(13): do_action('template_redire...')
    #15 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #16 /www/index.php(17): require('/wordpress/wp-b...')
    #17 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308
    
    2022-11-24T19:05:50+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(203): woocommerce_mini_cart()
    #6 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::get_refreshed_fragments('')
    #7 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #8 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #9 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(94): do_action('wc_ajax_get_ref...')
    #10 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax('')
    #11 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
    #12 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #13 /wordpress/wp-includes/template-loader.php(13): do_action('template_redire...')
    #14 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #15 /www/index.php(17): require('/wordpress/wp-b...')
    #16 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308
    
    2022-11-24T19:05:50+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(203): woocommerce_mini_cart()
    #6 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(445): WC_AJAX::get_refreshed_fragments()
    #7 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::add_to_cart('')
    #8 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #9 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #10 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(94): do_action('wc_ajax_add_to_...')
    #11 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax('')
    #12 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
    #13 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 /wordpress/wp-includes/template-loader.php(13): do_action('template_redire...')
    #15 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #16 /www/index.php(17): require('/wordpress/wp-b...')
    #17 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308
    
    2022-11-24T19:05:51+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(203): woocommerce_mini_cart()
    #6 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(445): WC_AJAX::get_refreshed_fragments()
    #7 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::add_to_cart('')
    #8 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
    #9 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #10 /www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(94): do_action('wc_ajax_add_to_...')
    #11 /wordpress/wp-includes/class-wp-hook.php(308): WC_AJAX::do_wc_ajax('')
    #12 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(false, Array)
    #13 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #14 /wordpress/wp-includes/template-loader.php(13): do_action('template_redire...')
    #15 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #16 /www/index.php(17): require('/wordpress/wp-b...')
    #17 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308
    
    2022-11-24T19:06:21+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, first array member is not a valid class name or object in /wordpress/wp-includes/class-wp-hook.php:308
    Stack trace:
    #0 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #1 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #2 /www/wp-content/plugins/elementor-pro/modules/woocommerce/wc-templates/cart/mini-cart.php(76): do_action('woocommerce_bef...')
    #3 /www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include('/www/wp-content...')
    #4 /www/wp-content/plugins/woocommerce/includes/wc-template-functions.php(2241): wc_get_template('cart/mini-cart....', Array)
    #5 /www/wp-content/plugins/elementor-pro/modules/woocommerce/module.php(183): woocommerce_mini_cart()
    #6 /www/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/menu-cart.php(2079): ElementorPro\Modules\Woocommerce\Module::render_menu_cart()
    #7 /www/wp-content/plugins/elementor/includes/base/controls-stack.php(2266): ElementorPro\Modules\Woocommerce\Widgets\Menu_Cart->render()
    #8 /www/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
    #9 /www/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()
    #10 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Widget_Base->print_content()
    #11 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #12 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #13 /www/wp-content/plugins/elementor/includes/base/element-base.php(801): Elementor\Element_Base->print_element()
    #14 /www/wp-content/plugins/elementor/includes/base/element-base.php(447): Elementor\Element_Base->print_content()
    #15 /www/wp-content/plugins/elementor/core/base/document.php(1652): Elementor\Element_Base->print_element()
    #16 /www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(402): Elementor\Core\Base\Document->print_elements(Array)
    #17 /www/wp-content/plugins/elementor/includes/frontend.php(1144): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_elements_with_wrapper(Array)
    #18 /www/wp-content/plugins/elementor/core/base/document.php(1136): Elementor\Frontend->get_builder_content(331, false)
    #19 /www/wp-content/plugins/elementor/modules/library/documents/library-document.php(76): Elementor\Core\Base\Document->get_content(false)
    #20 /www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(150): Elementor\Modules\Library\Documents\Library_Document->get_content(false)
    #21 /www/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(165): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->get_content()
    #22 /www/wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php(308): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_content()
    #23 /www/wp-content/themes/astra/inc/compatibility/class-astra-elementor-pro.php(386): ElementorPro\Modules\ThemeBuilder\Classes\Locations_Manager->do_location('header')
    #24 /wordpress/wp-includes/class-wp-hook.php(308): ElementorPro\Modules\ThemeBuilder\ThemeSupport\Astra_Elementor_Pro->do_header('')
    #25 /wordpress/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
    #26 /wordpress/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #27 /www/wp-content/themes/astra/inc/core/theme-hooks.php(145): do_action('astra_header')
    #28 /www/wp-content/themes/astra/header.php(56): astra_header()
    #29 /wordpress/wp-includes/template.php(783): require_once('/www/wp-content...')
    #30 /wordpress/wp-includes/template.php(718): load_template('/www/wp-content...', true, Array)
    #31 /wordpress/wp-includes/general-template.php(48): locate_template(Array, true, true, Array)
    #32 /www/wp-content/themes/astra/page.php(20): get_header()
    #33 /wordpress/wp-includes/template-loader.php(106): include('/www/wp-content...')
    #34 /wordpress/wp-blog-header.php(19): require_once('/wordpress/wp-i...')
    #35 /www/index.php(17): require('/wordpress/wp-b...')
    #36 {main}
      thrown in /wordpress/wp-includes/class-wp-hook.php on line 308

    __________

    Here are screenshots of the test transactions and email:

    https://cdn.discordapp.com/attachments/322568757979381760/1045417278902116372/image.png – Example email

    https://cdn.discordapp.com/attachments/322568757979381760/1045418385548251256/image.png – This is the order confirmation – which is perfect right? Well below is the customer email

    https://cdn.discordapp.com/attachments/322568757979381760/1045418445182881903/image.png – See how it’s showing the subtotal from the last product or item in the email?

    Thread Starter muleef

    (@muleef)

    I am still waiting for an answer so this problem, thanks!

    Thread Starter muleef

    (@muleef)

    Can anyone help?? I have disabled all plugins, did a test purchase and still have this problem.

    Thread Starter muleef

    (@muleef)

    I am yet again, requesting support for a week now. Thanks

    Thread Starter muleef

    (@muleef)

    If anyone can see this, please look. I cannot run my store without fixing this.

    Thread Starter muleef

    (@muleef)

    Another bump in hopes to get support.

    Thread Starter muleef

    (@muleef)

    Well after a week+ of NO help at all.. did some research myself to find the SOLUTION. If you are having subtotal problems like myself, use this plugin and remove the subtotal line from your processing email template.. https://www.ads-software.com/plugins/email-template-customizer-for-woo/ Thanks for nothing support.

    Hi @muleef

    Firstly, I apologize for the delayed response.

    Based on the error logs, these point to the following plugins below:

    plugins/wp-file-manager/ or File Manager
    plugins/elementor-pro/ or Elementor Pro: by Elementor.com – 3.5.2
    themes/astra/ or Astra

    Since this is a third-party plugin which we don’t provide support for (please see our Support Policy here), it would be best reaching out to the plugin’s developers for further assistance here.

    Well after a week+ of NO help at all.. did some research myself to find the SOLUTION. If you are having subtotal problems like myself, use this plugin and remove the subtotal line from your processing email template.. https://www.ads-software.com/plugins/email-template-customizer-for-woo/ Thanks for nothing support.

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! ??

    I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

    Thanks!

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