• Resolved loenne

    (@loenne)


    After I updated to v 5.1.4 a lot of images on my site broke.
    Mostly SVF files for logo and some icons, as well as a few other theme files – png and jpg files that were not converted to WebP and Avif.

    Also, a few files in the content showed an error, if there was no WebP/Avif version for that picture.

    I use Global (processes the whole output buffer before sending the HTML to the browser)
    Normally this setting handles media files flawlessly – if there’s an WebP/Avif file to use, then it uses this. If there’s not, then it just uses png/jpg. After the update to 5.1.4 it forces code for WebP/Avif no matter if that version has been generated or not.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @loenne,

    In order to better assist you, we would appreciate it if you could provide us with the following information:
    – Some links where we can see the issue live.
    – Your site information. For this, please go to Tools > Site Health > Info, click on the “Copy site info to clipboard” button and paste the information here.
    – Screenshots of your ShortPixel plugin(s) settings (ShortPixel Image Optimizer, ShortPixel Adaptive Images and/or Autoptimize).
    – Finally, is the issue occurring in more than one web browser (Chrome, Firefox, Edge, Safari, etc.)?

    Thank you!

    Thread Starter loenne

    (@loenne)

    I’ve rolled back to 5.1.3 to get my site working again.

    I’m happy to create a staging copy of my site and give you access to that, so you can troubleshoot the problem.

    Let me know how I can send that to you securely?

    Kees Lamper

    (@keeslamper)

    Same problem here. With the new update the SVG files are not working.

    I experience the same issue. Despite the <picture> tag having the class sp-no-webp there actually was a WebP file available and also inside the <source> tag but the filename contains two comma separated URLs to the png version of the file. And since it’s a comma separated value, the URL is not accessible.

    Plugin Author Pedro

    (@petredobrescu)

    hello and apologies for this, it didn’t surface in our testing.

    Can you please test with this version (ideally on a dev/staging environment) and let us know if it resolves the issues? You can install it via Plugins -> Add New -> Upload, on top of the existing version:

    https://shortpixel.com/downloads/shortpixel-image-optimiser-5.1.5-DEV01.zip

    Thanks, I look forward to getting your confirmation about this!

    Best regards,
    Pedro/ShortPixel

    Hi Pedro,

    that fixes the problem on my local dev environment by removing the <picture> tag completely and just showing the plain <img> tag. ??

    Thank you for the quick response!

    Best regards
    Matthias

    Plugin Author Pedro

    (@petredobrescu)

    hi Matthias,

    Thanks for the quick confirmation! Yes, most likely the picture tag shouldn’t have been added in the first place to that image.

    The release with the fix will be public very soon!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Version 5.1.4 broke WebP/Avif support for small files’ is closed to new replies.