Errore fatale alla thank you page

  • Resolved grwork

    (@grwork)


    2 years, 3 months ago

    Buongiorno
    Dopo aver aggiornato il plugin alla versione 2.0, riscontriamo un errore fatale al termine del checkout, anche pagando tramite bonifico o altro.
    Il contenuto della pagina è largo come per una visualizzazione mobile

    woocommerce-paypal-payments/modules/ppcp-wc-gateway/src/Gateway/OXXO/OXXO.php on line 88.. e così altre rihe.
    Abbiamo provato disattivando tutti gli altri plugin, ma succede solo con paypal paments attivo.

    Tornando alla versione 1.9.5, l’errore non si presenta più.

    Adesso abbiamo fatto il rollback alla versione 1.9.5, per non spaventare gli acquirenti.

    Se dovesse servire, provvederemo una copia staging per eventuali test.
    Attendo Vs,
    Grazie, buona giornata e buon lavoro

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @grwork

    Thank you for reaching out to us, we appreciate you taking the time to make us aware of this situation.
    We did already get some other reports of the same error and have a bug open for our developers to take a closer look into this. I have linked this thread to the bug, so you will be updated once we have a workaround or fix available for this.
    If you want to continue investigating this yourself, I would advise performing a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts

    Please let us know if you find anything if you choose to test further. Staying with the 1.9.5 release and waiting for our developers to create a fix is of course also a perfectly good alternative.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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