The thumbnail does not display

Hi,

Thanks for reaching out to us.
Do you have a URL link where the latest post is added? Did you select the main image or first image as image source?

Thanks.

i’m selected first image as image source. Can i send url per email?

Hi,

Sure you can use tristan @ our domain name, I’ll get it directly and continue the conversation here.

Thanks.

Hi,
I sent an e-mail

OK got it.

Do you mean the post that has the default image, like the one named “Rauchmelder – wie wichtig sind sie wirklich”?

This is the default image when the post image is not detected and when I open it there’s no image in it, or is it something else?

Cheers,

No, I mean the first post: “Betriebsferien 2022 / 2023”.

I see no reason why it’s not loaded, do you have some kind of cache system? Like a local cache plugin or distant CDN like Cloudflare you can clean up?

If not I’ll open a private support account.

Cheers,

We don’t have that

We add posts in the same way as always. it worked before.

OK, I’ll send you the support access.