Filtering with Crocoblock doesn’t work

  • Hi,

    One of our clients is using this theme and we are trying to create an archive template with Elementor. We can create the template fine but the crocoblock filtering for custom post types doesn’t work properly.

    When we disable the theme and enable Hello Elementor it starts to work.

    There are also a bunch of console jquery errors on this page. We are running Ascend Premium Version: 1.9.23

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • hannah

    (@hannahritner)

    Hi Nat,
    Thanks for reaching out! Apologies for the delay.
    The latest version of Ascend Premium is 1.9.25. You can download it from here: https://www.kadencewp.com/my-account/my-api-downloads/
    Try updating and let me know if the issue remains! In the meantime I’ll reach out to the dev team and see if anyone has any insights.

    Kindly,
    Hannah

    Thread Starter Nat Miletic

    (@nmiletic)

    Thank you for the reply. I realized after that we have premium and opened a ticket and the issue was resolved.

    If anyone else is having issues with this, here is the fix from the theme support team:

    It looks like the CrocoBlock dropdown filter has a conflict with Ascend Premium “Select2” feature.

    I went to Theme Options > Misc Options and turned Off Select Select 2

    hannah

    (@hannahritner)

    Glad you were able to resolve!

    All the best,
    Hannah

Viewing 3 replies - 1 through 3 (of 3 total)
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