• Resolved zondar

    (@zondar)


    Very capable product. All working fine until latest update.

    After update: Plugin activates OK, calendar and all settings visible.
    However, when updating any post the well known WP error message appears:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Deactivate plugin > all normal again.
    No prior problems with hosting, php version, browser, theme or WP version. All solid.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar,

    Hope you are doing well. Sorry for the inconvenience caused.
    It seems really very strange. I have tried to reproduce the issue on my end but I wasn’t able to reproduce the issue.

    But we got another issue from the SchedulePress Calendar view, which we already fixed on our Dev version plugin. Please download the Dev version plugin from here and retry once.

    If still, you are facing the same issue, please share the PHP version, Theme name, and WP version from your site. And it would be better if you could share a screen record after reproducing the issue. It will help us to find out the issues more quickly.

    Let us know the update. Thanks!

    Thread Starter zondar

    (@zondar)

    Thanks for prompt support message AR Rasel – very impressive.

    · PHP 5.6.4
    · Theme is Lexicon (Genesis/oldish Studiopress) but robust and very few issues/conflicts to date
    · WP 5.9.5: ZERO problems with other plugins or themes.
    · Tried the Dev version from your link, but now:

    Even trying to create new post gives the critical error message. Previously a new post could be created but the error only appeared when trying to save or update.
    Can’t attach screenshot but it is the very common WP error you can see here:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-critical-error-in-wordpress/
    (Scroll down a bit).

    BTW: Tried to find previous version on your website, but link for older versions is no longer showing at the foot of that page.

    ■ Can you point me to a link to re-test previous version pls?

    Cheers.

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar,

    Hope you are doing well.
    Thanks for sharing the information. Actually, you are using an older PHP version on your site. And that’s why you are facing this issue. If you upgrade your PHP version to 7.2+ then you will not face any issues with the latest version plugin.

    However, I am checking this issue with our Team. For now please download the older version (4.1.6) SchedulePress plugin from here. Hope your issue will be fixed.

    Let us know how it goes. Thanks!

    Thread Starter zondar

    (@zondar)

    Hi, Thanks for followup. Very professional.

    Checked the PHP version, in fact it is 7.4.30

    1. After disabling plugins and re-introducing it appears a plugin called [SearchEverything] is causing the problem. It is a very capable Search-function replacement.

    2. Very strange, because I got access to an identical (mirror) site with [SearchEverything] AND your plugin 4.2.1 both activated – both work fine without conflict on that mirror site!

    Client won’t pay for more detective work, so they will have to choose which plugin to stay in place.

    Thanks again,

    p.s. It would be nice if your Calendar layout could have [FirstDayofWeek=Monday] as this is default for many business formats.

    • This reply was modified 2 years, 3 months ago by zondar.
    Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar,

    Hope you are doing well. Sorry for the late reply.
    Thanks for sharing the details. I am forwarding this issue to our Dev Team. We will fix this issue as soon as possible. Please allow us time. After fixing this issue we will inform you, don’t worry.

    And thanks for your valuable suggestion. We will add this feature on our upcoming few releases.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar,

    Hope you are doing well.
    We have fixed the issue on our Dev version plugin. Please download the dev version plugin from here. And recheck once now.

    Hope your issue will be fixed. Let me know how it goes.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar ,

    Hope you are doing well. Is your issue gets fixed with the shared dev version? Let us know the update.

    Thanks!

    Plugin Support AR Rasel

    (@arrasel403)

    Hi @zondar,

    We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am closing this topic.

    Have a nice day!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘WP [critical error] message after update to 4.2.1,’ is closed to new replies.