Redis Object Cache Error Details

  • Resolved jamesleo

    (@jamesleo)


    1 year, 11 months ago

    after i install Redis Object Cache, i got an email from wordpress with this information below, is it something to do with WP Fastest Cache plugin i installed on my site？ thanks

    Error Details
    =============
    An error of type E_ERROR was caused in line 31 of the file
    /wp-content/plugins/redis-cache/includes/diagnostics.php.
    Error message: Uncaught Error: Class “WP_Object_Cache” not found in
    /wp-content/plugins/redis-cache/includes/diagnostics.php:31
    Stack trace:
    #0 /wp-content/plugins/redis-cache/includes/ui/tabs/diagnostics.php(13):
    require()
    #1 /wp-content/plugins/redis-cache/includes/ui/class-tab.php(167):
    include(‘/home/890258.cl…’)
    #2 /wp-content/plugins/redis-cache/includes/ui/settings.php(59):
    Rhubarb\RedisCache\UI\Tab->display()
    #3 /wp-content/plugins/redis-cache/includes/class-plugin.php(194):
    require_once(‘/home/830258….’)
    #4 /wp-includes/class-wp-hook.php(308):
    Rhubarb\RedisCache\Plugin->show_admin_page()
    #5 /wp-includes/class-wp-hook.php(332):
    WP_Hook->apply_filters()
    #6 /wp-includes/plugin.php(517):
    WP_Hook->do_action()
    #7 /wp-admin/admin.php(259):
    do_action()
    #8 /wp-admin/options-general.php(10):
    require_once(‘/home/830258。…’)
    #9 {main}
    thrown

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    I’ll make sure this handled gracefully in the next release.

    Plugin Author Till Krüss

    (@tillkruess)

    Looking into this, something is terrible off with your installation. Are you using the redis_cache_validate_dropin bypass?

    Thread Starter jamesleo

    (@jamesleo)

    hello
    i use cloudways, they just told me that redis service is already installed on the server, no need to install redis cache plugin, need to remove the redis cache plugin which is conflicting here. thanks

    • This reply was modified 1 year, 11 months ago by jamesleo.
    Plugin Author Till Krüss

    (@tillkruess)

    I’d suggest asking their customer service ??

    Thread Starter jamesleo

    (@jamesleo)

    they said just remove the plugin, thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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