Attachments wont send to airtable

Hi Hilodox,

Could you provide us more info such as WP, CF7 & mapping configuration please?

Thanks.

Hi hilodox, do you still need help?

Thanks

As we have no news on this, we assume it’s OK for you. We closed this ticket. Thanks!

Im still having trouble with the attachments not sending.

https://propertybunchre.com/buyers/

“<label>Proof Of Funds [file ProofOfFunds]</label>
(Move to the “Preferred” list and receive listings before others)”

When i submit the form on my page, everything submits correctly and I have an automation on airtable that works only when there is an attachment so it understands there was supposed to be an attachment but yet the attachment doesn’t show up

Hi, can you try to remove LABEL from your file field? If it doesn’t work, I think we will have to do a fix and release a new version.

I might add that ive tried disabling every extension/plugin from airtable and wordpress. I have also tried to remove the file type and size in the code and i removed the label but still nothing. When i submit my form it does everything correct besides carrying over the attachment. I have an automation in my airtable that moves contacts from “General” to “Preferred” when there is an attachment available. The automation picks up that there was supposed to be an attachment but still no attachment available. Here are pictures of my form setup and airtable records:?https://drive.google.com/drive/folders/1nR-9iTv4von5NvBR3SdbqaFBpILGEkZP?usp=sharing

Could you try with a very simple form and simple configuration and add complexity as you go along?

The attachment sending is functional as you can see here :
https://digitalkorner.box.com/s/oh6htxyv21fg8rh36rcq8llet8mt0sji

Every plugin disabled, a simple [file] connected to the correct base, table everything. Still nothing. It sends the attachment to my email … just not airtable .. am i the only one with this problem

new airtable base, changed the theme, everything disabled, simple form. WTF.

Heres pics/vid of everything:

https://drive.google.com/file/d/1EYc58x4P-fgdR5mgpaISPABugx9x0x21/view?usp=sharing

for ??’s and giggles I even deleted everything, redownloaded it and switch browsers from chrome to safari.. nothin

Hi, thanks for the update and the video. Can you record your screen during the all thing please?

With the form configuration please?

Can you send us your system info and do you have access to the server logs?

Thanks.

Im afraid i do not know what you mean. Ive provided all the details i can. The folder shows every plugin that was turned on during the process, the form configuration, the table, the table connections and me submitting the form. A fresh table was created, a fresh api key, clean slate. Another video will show the exact same thing.. Me typing in a name, me adding an attachment (The size of the file is 17KB) and then airtable populating only the name while the form sent to my email has the name and attachment both correctly.

im on a 2020 16 inch macbook pro

Processor: 2.3 GHz 8-Core Intel Core i9

Memory: 16 GB 2667 MHz DDR4

Graphics: Intel UHD Graphics 630 1536 MB

running the latest macOS

It should work, we don’t have any issue like this.

Can you send us an email with your WordPress configuration via this page please? https://wpconnect.co/contact-support/

Thanks.

We assume it works fine now so we close the topic.