GA4 via Site Kit did not track purchase

  • Resolved kevinndnguyen

    (@kevinndnguyen)


    2 years, 3 months ago

    When using UA (Universal Analytic), Site Kit does capture purchase information and send to Google Analytic.
    When using GA4, Site Kit does not capture purchase information. Other information still got captured as normal and send to Google Analytic as usual.
    With the upcoming end of UA in 1-July-2023, can you advise of how to fix this issue?

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @kevinndnguyen thanks for getting in touch. This is not something that is configurable from Site Kit itself and will need to be configured by you. This guide should help you to understand how this can be achieved with GA4.

    If you have any further questions on the Site Kit plugin then let me know and I’d be happy to help. Good luck setting up your ecommerce tracking!

Viewing 1 replies (of 1 total)
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