Media Files Don’t Show Correctly in List Mode

  • Resolved 1ramyt

    (@1ramyt)


    1 year, 11 months ago

    Hi, I’m wondering if one of the devs might be able to assist with this problem that I’m having after running the media index. The index seems to run correctly, but after it finishes, I’m unable to view all the media files that I have. In list mode, each page only shows one media file, whereas pre-indexing, you can see them as normal (x amount of them per page). I spoke to WP Engine to see if they could help and they said to contact the dev team, as the issue seems to be plugin related. I thought I’d post on here as well.

    Additional info that WP Engine support recommended that I mention:

    Uncaught Error: Class 'TribeEvents' not found in /nas/content/live/pvshawaiidev/wp-content/themes/pvs/inc/actions/events_rss2_gmt_pubdate_correction.php:10\nStack trace:\n#0 /nas/content/live/pvshawaiidev/wp-includes/class-wp-hook.php(308): events_rss2_gmt_pubdate_correction('2018/10/21', 'Y/m/d', false)\n#1 /nas/content/live/pvshawaiidev/wp-includes/plugin.php(205): WP_Hook->apply_filters('2018/10/21', Array)\n#2 /nas/content/live/pvshawaiidev/wp-includes/general-template.php(2765): apply_filters('get_post_time', '2018/10/21', 'Y/m/d', false)\n#3 /nas/content/live/pvshawaiidev/wp-includes/general-template.php(2696): get_post_time('Y/m/d', false, Object(WP_Post), true)\n#4 /nas/content/live/pvshawaiidev/wp-admin/includes/class-wp-media-list-table.php(513): get_the_time('Y/m/d', Object(WP_Post))\n#5 /nas/content/live/pvshawaiidev/wp-admin/includes/class-wp-list-table.php(1527): WP_Media_List_Table->column_date(Object(WP_Post))\n#6 /nas/content/live/pvshawaiidev/wp-content/plugins/media-deduper/inc/class-mdd-media-list in /nas/content/live/pvshawaiidev/wp-content/themes/pvs/inc/actions/events_rss2_gmt_pubdate_correction.php on line 10, referer: https://pvshawaiidev.wpengine.com/wp-admin/upload.php?page=media-deduper&tab=index

    The site is running pho 7.4 and wordpress version 6.1.1
    Any help would be appreciated. Please let me know if I can provide any additional details to help address the issue.

    • This topic was modified 1 year, 11 months ago by 1ramyt.
    • This topic was modified 1 year, 11 months ago by 1ramyt.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cornershop

    (@cornershop)

    Hi 1ramyt,

    Thanks for reaching out about this issue with the list mode after indexing. We’ll investigate and aim to have an update soon.

    Plugin Author cornershop

    (@cornershop)

    Thanks again for reaching out @1ramyt,

    We had a developer investigate this issue and here’s his feedback:

    The error is coming from their theme (“pvshawaiidev”). As a first troubleshooting step, I recommend setting up a staging environment and switching to a different theme. If the issue goes away, I recommend contacting the theme developer.

    Thread Starter 1ramyt

    (@1ramyt)

    @cornershop Thank you so much for the feedback! I really appreciate it. I believe that was a custom theme made for the client (before I came on board), so I will relay that message to the client to see if they can contact the dev to resolve the issue. Hopefully they can, as your plugin will be super useful for the client.

    Anyway, thank you again, and have a wonderful week!

Viewing 3 replies - 1 through 3 (of 3 total)
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