• Resolved mrgrooves

    (@mrgrooves)


    The notice that WooCommerce displays (“Your theme contains outdated copies of some WooCommerce template files.”) can not be dismissed. The “dismiss” button does nothing. This issue was introduced with two updates ago.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi @mrgrooves

    Thanks for reaching out.

    I understand that after updating outdated templates files, you are still seeing the notice to update it, is that correct?

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter mrgrooves

    (@mrgrooves)

    Hi there,
    thanks for your response and sorry my delayed response.

    I am unable to dismiss the message without updating the templates. I don’t want to touch the templates. I just want to dismiss the message, as before, which is now persistent.

    I don’t know what is going on with WC notifications.

    I am unable to paste anything into this comment BTW. I don’t know why, but will try in a subsequent comment.

    Thread Starter mrgrooves

    (@mrgrooves)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://library.gorangrooves.com
    Site address (URL): https://library.gorangrooves.com
    WC Version: 7.2.1
    REST API Version: ? 7.2.1
    WC Blocks Version: ? 8.9.2
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 24 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-0ubuntu0.18.04.1
    Max Upload Size: 16 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.2.1
    WC Database Prefix: qaNlPQ_
    Total Database Size: 123.68MB
    Database Data Size: 94.28MB
    Database Index Size: 29.40MB
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    qaNlPQ_solid_affiliate_affiliate_customer_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###
    
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    _pods_pod: 4
    acf-field: 1
    acf-field-group: 1
    attachment: 563
    cfs: 13
    custom_css: 2
    customize_changeset: 2
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    nav_menu_item: 19
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    page: 37
    post: 11
    product: 45
    revision: 17
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    shop_order: 2646
    shop_order_refund: 13
    shortcoder: 12
    vc_grid_item: 2
    vc_settings_preset: 6
    wp_global_styles: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (60) ###
    
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    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.7
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    WooCommerce Filter Orders by Product: by Kowsar Hossain – 3.2.1
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.6
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    WP Fastest Cache Premium: by Emre Vona – 1.6.8
    WP Fastest Cache: by Emre Vona – 1.0.9
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    Embed Plus YouTube WordPress Plugin: by Embed Plus YouTube Plugin Team – 14.1.4.1
    
    ### Inactive Plugins (0) ###
    
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: Redis Object Cache Drop-In
    
    ### Must Use Plugins (2) ###
    
    aios-firewall-loader.php: by  –
    Health Check Troubleshooting Mode: by  – 1.8.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #350 - /shop/
    Cart: #351 - /cart/
    Checkout: #352 - /checkout/
    My account: #353 - /my-account/
    Terms and conditions: #1472 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: GoranGrooves Library
    Version: 1.0.0
    Author URL: 
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Library/woocommerce/archive-product.php version - is out of date. The core version is 3.4.0
    Library/woocommerce/auth/footer.php
    Library/woocommerce/auth/form-grant-access.php version 2.4.0 is out of date. The core version is 4.3.0
    Library/woocommerce/auth/form-login.php version 2.4.0 is out of date. The core version is 7.0.1
    Library/woocommerce/auth/header.php
    Library/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/cart/cart-item-data.php
    Library/woocommerce/cart/cart-shipping.php version 2.5.0 is out of date. The core version is 3.6.0
    Library/woocommerce/cart/cart-totals.php
    Library/woocommerce/cart/cart.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0
    Library/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 5.2.0
    Library/woocommerce/cart/proceed-to-checkout-button.php version 2.4.0 is out of date. The core version is 7.0.1
    Library/woocommerce/cart/shipping-calculator.php version 2.0.8 is out of date. The core version is 7.0.1
    Library/woocommerce/checkout/cart-errors.php version 2.4.0 is out of date. The core version is 3.5.0
    Library/woocommerce/checkout/form-billing.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
    Library/woocommerce/checkout/form-coupon.php version 2.2 is out of date. The core version is 7.0.1
    Library/woocommerce/checkout/form-login.php version 2.0.0 is out of date. The core version is 3.8.0
    Library/woocommerce/checkout/form-pay.php version 2.5.0 is out of date. The core version is 7.0.1
    Library/woocommerce/checkout/form-shipping.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0
    Library/woocommerce/checkout/payment.php version 2.5.0 is out of date. The core version is 7.0.1
    Library/woocommerce/checkout/review-order.php version 2.3.0 is out of date. The core version is 5.2.0
    Library/woocommerce/checkout/terms.php version 2.5.0 is out of date. The core version is 3.4.0
    Library/woocommerce/checkout/thankyou.php version 3.0.0 is out of date. The core version is 3.7.0
    Library/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/content-single-product.php version 1.6.4 is out of date. The core version is 3.6.0
    Library/woocommerce/content-widget-product.php version 2.5.0 is out of date. The core version is 3.5.5
    Library/woocommerce/emails/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
    Library/woocommerce/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 6.0.0
    Library/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0
    Library/woocommerce/emails/email-addresses.php version 3.0.0 is out of date. The core version is 5.6.0
    Library/woocommerce/emails/email-customer-details.php
    Library/woocommerce/emails/email-downloads.php
    Library/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
    Library/woocommerce/emails/email-order-details.php version 3.0.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/email-order-items.php version 3.4.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/email-styles.php version 2.3.0 is out of date. The core version is 4.0.0
    Library/woocommerce/emails/plain/admin-cancelled-order.php version 2.5.0 is out of date. The core version is 4.1.0
    Library/woocommerce/emails/plain/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/admin-new-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-invoice.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-new-account.php version 2.0.0 is out of date. The core version is 6.0.0
    Library/woocommerce/emails/plain/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-on-hold-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/customer-reset-password.php version 2.3.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/email-addresses.php version 2.2.0 is out of date. The core version is 5.6.0
    Library/woocommerce/emails/plain/email-customer-details.php version 2.5.0 is out of date. The core version is 3.4.0
    Library/woocommerce/emails/plain/email-order-details.php version 2.5.0 is out of date. The core version is 3.7.0
    Library/woocommerce/emails/plain/email-order-items.php version 3.0.0 is out of date. The core version is 5.2.0
    Library/woocommerce/global/breadcrumb.php
    Library/woocommerce/global/form-login.php version 2.1.0 is out of date. The core version is 7.0.1
    Library/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 7.2.1
    Library/woocommerce/global/sidebar.php
    Library/woocommerce/global/wrapper-end.php version 1.6.4 is out of date. The core version is 3.3.0
    Library/woocommerce/global/wrapper-start.php version 1.6.4 is out of date. The core version is 3.3.0
    Library/woocommerce/loop/add-to-cart.php version 3.0.0 is out of date. The core version is 3.3.0
    Library/woocommerce/loop/loop-end.php
    Library/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0
    Library/woocommerce/loop/no-products-found.php
    Library/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.6.0
    Library/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1
    Library/woocommerce/loop/price.php
    Library/woocommerce/loop/rating.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/loop/result-count.php version 3.0.0 is out of date. The core version is 3.7.0
    Library/woocommerce/loop/sale-flash.php
    Library/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
    Library/woocommerce/myaccount/downloads.php version 3.0.0 is out of date. The core version is 3.2.0
    Library/woocommerce/myaccount/form-add-payment-method.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/form-edit-account.php version 2.6.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/form-edit-address.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/form-login.php version 2.6.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/form-lost-password.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/form-reset-password.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/lost-password-confirmation.php version 2.6.0 is out of date. The core version is 3.9.0
    Library/woocommerce/myaccount/my-account.php version 2.6.0 is out of date. The core version is 3.5.0
    Library/woocommerce/myaccount/my-address.php
    Library/woocommerce/myaccount/my-downloads.php
    Library/woocommerce/myaccount/my-orders.php
    Library/woocommerce/myaccount/navigation.php
    Library/woocommerce/myaccount/orders.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/myaccount/payment-methods.php
    Library/woocommerce/myaccount/view-order.php
    Library/woocommerce/notices/error.php version 1.6.4 is out of date. The core version is 3.9.0
    Library/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.9.0
    Library/woocommerce/notices/success.php version 1.6.4 is out of date. The core version is 3.9.0
    Library/woocommerce/order/order-again.php
    Library/woocommerce/order/order-details-customer.php version 3.0.0 is out of date. The core version is 5.6.0
    Library/woocommerce/order/order-details.php version 3.0.0 is out of date. The core version is 4.6.0
    Library/woocommerce/product-searchform.php version 2.5.0 is out of date. The core version is 7.0.1
    Library/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 7.0.1
    Library/woocommerce/single-product/add-to-cart/grouped.php version 3.0.6 is out of date. The core version is 7.0.1
    Library/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/single-product/add-to-cart/variable.php version 2.5.0 is out of date. The core version is 6.1.0
    Library/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php version 3.0.0 is out of date. The core version is 7.0.1
    Library/woocommerce/single-product/add-to-cart/variation.php
    Library/woocommerce/single-product/meta.php
    Library/woocommerce/single-product/photoswipe.php
    Library/woocommerce/single-product/price.php
    Library/woocommerce/single-product/product-attributes.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.5.1
    Library/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.5.1
    Library/woocommerce/single-product/rating.php version 2.3.2 is out of date. The core version is 3.6.0
    Library/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
    Library/woocommerce/single-product/review-meta.php version 3.0.0 is out of date. The core version is 3.4.0
    Library/woocommerce/single-product/review-rating.php version 3.0.0 is out of date. The core version is 3.6.0
    Library/woocommerce/single-product/review.php
    Library/woocommerce/single-product/sale-flash.php
    Library/woocommerce/single-product/share.php version 1.6.4 is out of date. The core version is 3.5.0
    Library/woocommerce/single-product/short-description.php version 1.6.4 is out of date. The core version is 3.3.0
    Library/woocommerce/single-product/stock.php
    Library/woocommerce/single-product/tabs/additional-information.php
    Library/woocommerce/single-product/tabs/description.php
    Library/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
    Library/woocommerce/single-product/title.php
    Library/woocommerce/single-product/up-sells.php
    Library/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 4.3.0
    Library/woocommerce/single-product.php
    Library/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    Library/woocommerce/taxonomy-product_cat.php version 1.6.4 is out of date. The core version is 4.7.0
    Library/woocommerce/taxonomy-product_tag.php version 1.6.4 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Bulk Regenerate Download Permissions Settings ###
    
    License Key: (set)
    Enable: yes
    Enable: no
    Enable: no
    Enable: yes
    If your server has limited resources, increasing this value will slow down background processing and reduce the load on your server.: 100
    Send an email to this address when the process is complete.: (set)
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-12-21 17:17:56 -05:00
    Options: ?
    Notes: 114
    Onboarding: completed
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 8,993
    Oldest: 2022-11-20 09:44:48 -0500
    Newest: 2022-12-20 13:30:54 -0500
    
    Pending: 3
    Oldest: 2022-12-20 13:36:31 -0500
    Newest: 2022-12-21 01:33:29 -0500
    
    
    ### Status report information ###
    
    Generated at: 2022-12-20 13:33:20 -05:00
    `

    Hi there @mrgrooves

    Thank you for reaching back, with the site’s System Status Report (SSR).

    The currently active theme is:

    ### Theme ###?
    Name: GoranGrooves Library
    Version: 1.0.0
    Author URL:?
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme

    Apparently, there are plenty of template overrides to how the default WooCommerce plugin functions. More specifically, the following two:

    Library/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.9.0

    Library/woocommerce/notices/success.php version 1.6.4 is out of date. The core version is 3.9.0

    I suggest reviewing the template files of the custom theme for the site as, from what I gather, is behind the inability to dismiss the notice.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter mrgrooves

    (@mrgrooves)

    Thank you. I’ll look into that and hopefully that will fix it. I’ll be back if not ??

    Thread Starter mrgrooves

    (@mrgrooves)

    @anastas10s We updated those couple of template files, but the issue remains.

    I realized that the updating those templates would of course have no impact since we only customized the front end and NOT the admin. I am trying to dismiss WooCommerce admin message and what we do with the templates front-end has no relevance or impact to it.

    So, I can only conclude that this is a bug in WooCommerce.

    I’ll try to attach a screenshot here, so that there is no misunderstanding.

    https://drive.google.com/file/d/1SCzgyWW_CRo_y6t3KeLZK94xha0Be1Sb/view?usp=share_link

    • This reply was modified 1 year, 10 months ago by mrgrooves. Reason: Can't insert an image into this dumb-ass WP support forum

    Hello,

    Sorry to hear about this.

    Can you please temporarily switch the site’s theme to Storefront and disable all plugins except WooCommerce? At this point, try again to dismiss the notification.

    You can use this plugin called Meks Quick Plugin Disabler it will remember what plugins you currently have active, so it’s easy to switch them back on.

    Let us know how that goes for you.

    Thread Starter mrgrooves

    (@mrgrooves)

    Thanks, Igor.

    I turned on the troubleshooting mode in the WP Tools and when I enabled WooCommerce, the notification was gone. It hasn’t reappeared, so hopefully that fixed it.

    Hi @mrgrooves

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! ??

    Cheers!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘BUG: Can’t dismiss WooCommerce notice on outdated theme files’ is closed to new replies.