Coupon on cart page not working

  • Unknown

    (@unknownman888)


    1 year, 10 months ago

    Customers not able to enter coupon on cart page with modern display enabled. Works when modern view is disabled. Coupon works at checkout. Nothing happens when you click “have a coupon?” on desktop or mobile.

    • This topic was modified 1 year, 10 months ago by Unknown.
    • This topic was modified 1 year, 10 months ago by Unknown.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @unknownman888,

    The Modern layout is a feature that is coming from Astra Pro plugin. Since discussing anything related to the pro version is not allowed in this forum, as mentioned in the Forum Guidelines, please reach out to us thru our Support Portal and mark this topic as Resolved.

    Kind regards,
    Herman ??

    Thread Starter Unknown

    (@unknownman888)

    I have a license from developer and don’t have support. Sorry I didn’t read the rules. This issue should at least be reported and see if you can reproduce it. Thanks.

    Hi @unknownman888,

    Currently, we don’t have a known issue related to Coupon field. In your case, it could be due to something else, like plugins conflict for instance.

    Well, you can ask your developer to get in touch through our Support Portal, and please mark this thread as Resolved.

    Kind regards,
    Herman ??

Viewing 3 replies - 1 through 3 (of 3 total)
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