• Resolved jpsunshine

    (@jpsunshine)


    Hi CleanTalk,

    We have a site showing debug info no matter what we do. It looks like this:

    https://share.getcloudapp.com/YEuDybR6

    We have:

    1. Checked “complete deactivation”
    2. Deactivated and Deleted Cleantalk
    3. Deleted the website record for this site in Cleantalk’s portal
    4. Generated a new website record and access key
    5. Reinstalled and Activated Cleantalk and switched out the access key
    6. When we reinstall, however, the former access key and debug data remains.
    7. We’ve also “dropped debug data” multiple times as well as tried “syncronize with the cloud” twice.

    Is there something else to be done?

    Thanks!

    The page I need help with: [log in to see the link]

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