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Resolved artports
(@artports)

1 year, 11 months ago

Hello,

I always get the message “Unable to create” order during place order. How can I fix it? I tried to deactivate all plugins, I changed the theme, without success.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

xue28 (woo-hc)

(@xue28)

1 year, 11 months ago

Hi @artports

Thanks for reaching out!

I checked your site, added a product to cart and was able to reproduce the issue here:

I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

Thread Starter

artports

(@artports)

1 year, 11 months ago

Hi, Thanks for your support. Here is the system report:

`
### WordPress Environment ###

WordPress address (URL): https://schriftzeit.de
Site address (URL): https://schriftzeit.de
WC Version: 7.2.2
REST API Version: ?</img> 7.2.2
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.4.0
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?</img>
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.10-MariaDB-1:10.6.10+maria~deb11-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 7.2.2
WC Database Prefix: p90jhk2ex7wp_
Datenbank-Gesamtgr??e: 358.72MB
Datenbank-Datengr??e: 224.62MB
Datenbank-Indexgr??e: 134.10MB
p90jhk2ex7wp_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_order_itemmeta: Daten: 0.11MB + Index: 0.13MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_actionscheduler_actions: Daten: 0.09MB + Index: 0.11MB + Engine InnoDB
p90jhk2ex7wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_actionscheduler_logs: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_blc_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_blc_instances: Daten: 2.52MB + Index: 0.69MB + Engine InnoDB
p90jhk2ex7wp_blc_links: Daten: 4.52MB + Index: 0.56MB + Engine InnoDB
p90jhk2ex7wp_blc_synch: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_cli_cookie_scan: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_cli_cookie_scan_categories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_cli_cookie_scan_cookies: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_cli_cookie_scan_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_cli_scripts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_commentmeta: Daten: 1.52MB + Index: 0.84MB + Engine InnoDB
p90jhk2ex7wp_comments: Daten: 2.52MB + Index: 0.77MB + Engine InnoDB
p90jhk2ex7wp_cpd_counter: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_links: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_options: Daten: 6.36MB + Index: 0.17MB + Engine InnoDB
p90jhk2ex7wp_phppc_functions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_pollsa: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_pollsip: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_pollsq: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_postmeta: Daten: 3.36MB + Index: 0.59MB + Engine InnoDB
p90jhk2ex7wp_posts: Daten: 59.52MB + Index: 0.94MB + Engine InnoDB
p90jhk2ex7wp_prli_clicks: Daten: 7.52MB + Index: 25.25MB + Engine InnoDB
p90jhk2ex7wp_prli_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_prli_links: Daten: 0.02MB + Index: 0.20MB + Engine InnoDB
p90jhk2ex7wp_prli_link_metas: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_sg_action: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_sg_config: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_sg_schedule: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_sharebar: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_statistics_exclusions: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_statistics_historical: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_statistics_pages: Daten: 5.52MB + Index: 10.06MB + Engine InnoDB
p90jhk2ex7wp_statistics_search: Daten: 1.52MB + Index: 0.95MB + Engine InnoDB
p90jhk2ex7wp_statistics_useronline: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_statistics_visit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_statistics_visitor: Daten: 10.52MB + Index: 20.64MB + Engine InnoDB
p90jhk2ex7wp_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_terms: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_term_relationships: Daten: 0.52MB + Index: 0.23MB + Engine InnoDB
p90jhk2ex7wp_term_taxonomy: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB
p90jhk2ex7wp_trp_gettext_de_de: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_trp_gettext_original_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_trp_gettext_original_strings: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_usermeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_wc_admin_note_actions: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
p90jhk2ex7wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
p90jhk2ex7wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wpcreviews: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_wpstg_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_wp_phpmyadmin_extension__errors_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yoast_indexable: Daten: 1.52MB + Index: 0.56MB + Engine InnoDB
p90jhk2ex7wp_yoast_indexable_hierarchy: Daten: 0.14MB + Index: 0.16MB + Engine InnoDB
p90jhk2ex7wp_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_yoast_seo_links: Daten: 1.52MB + Index: 0.89MB + Engine InnoDB
p90jhk2ex7wp_yoast_seo_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop2_pollmeta: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_answermeta: Daten: 1.52MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_answers: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_bans: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_logs: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_questionmeta: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_questions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_results: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_templates: Daten: 1.52MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop2_poll_votes_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_bans: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_elements: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_subelements: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yoppoll_votes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop_pollmeta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_answermeta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_answers: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_bans: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_facebook_users: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_logs: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_templates: Daten: 0.38MB + Index: 0.00MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_voters: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
p90jhk2ex7wp_yop_poll_votes_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_actions: Daten: 0.08MB + Index: 0.11MB + Engine InnoDB
wpstg0_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_blc_filters: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_blc_instances: Daten: 1.52MB + Index: 0.64MB + Engine InnoDB
wpstg0_blc_links: Daten: 5.52MB + Index: 0.63MB + Engine InnoDB
wpstg0_blc_synch: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_cli_cookie_scan: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_cli_cookie_scan_categories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_cli_cookie_scan_cookies: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_cli_cookie_scan_url: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_cli_scripts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_commentmeta: Daten: 1.52MB + Index: 0.83MB + Engine InnoDB
wpstg0_comments: Daten: 2.52MB + Index: 0.64MB + Engine InnoDB
wpstg0_cpd_counter: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_links: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_options: Daten: 2.36MB + Index: 0.19MB + Engine InnoDB
wpstg0_phppc_functions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_pollsa: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_pollsip: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_pollsq: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_postmeta: Daten: 2.52MB + Index: 0.61MB + Engine InnoDB
wpstg0_posts: Daten: 58.41MB + Index: 0.86MB + Engine InnoDB
wpstg0_prli_clicks: Daten: 8.52MB + Index: 28.27MB + Engine InnoDB
wpstg0_prli_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_prli_links: Daten: 0.02MB + Index: 0.20MB + Engine InnoDB
wpstg0_prli_link_metas: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_sg_action: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_config: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_schedule: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sharebar: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_statistics_exclusions: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_statistics_historical: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_statistics_pages: Daten: 4.52MB + Index: 9.06MB + Engine InnoDB
wpstg0_statistics_search: Daten: 1.52MB + Index: 0.95MB + Engine InnoDB
wpstg0_statistics_useronline: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_statistics_visit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_statistics_visitor: Daten: 10.52MB + Index: 20.64MB + Engine InnoDB
wpstg0_termmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_terms: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB
wpstg0_term_relationships: Daten: 0.34MB + Index: 0.30MB + Engine InnoDB
wpstg0_term_taxonomy: Daten: 0.06MB + Index: 0.06MB + Engine InnoDB
wpstg0_trp_gettext_de_de: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_gettext_original_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_gettext_original_strings: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_usermeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_admin_notes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_attributes_lookup: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_gzd_dhl_im_products: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_dhl_im_product_services: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_packaging: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_gzd_packagingmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipmentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipments: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipment_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipment_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipment_labelmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipment_labels: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipping_provider: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_gzd_shipping_providermeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Daten: 0.08MB + Index: 0.09MB + Engine InnoDB
wpstg0_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpcreviews: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpstg_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wp_phpmyadmin_extension__errors_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_indexable: Daten: 1.47MB + Index: 0.50MB + Engine InnoDB
wpstg0_yoast_indexable_hierarchy: Daten: 0.09MB + Index: 0.17MB + Engine InnoDB
wpstg0_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_yoast_seo_links: Daten: 1.52MB + Index: 0.89MB + Engine InnoDB
wpstg0_yoast_seo_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop2_pollmeta: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop2_poll_answermeta: Daten: 1.52MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_answers: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_yop2_poll_bans: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_logs: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_questionmeta: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_questions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_results: Daten: 0.11MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop2_poll_templates: Daten: 1.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop2_poll_votes_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoppoll_bans: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_elements: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_subelements: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoppoll_votes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop_pollmeta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_polls: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop_poll_answermeta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_answers: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_bans: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_facebook_users: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop_poll_logs: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_templates: Daten: 0.38MB + Index: 0.00MB + Engine InnoDB
wpstg0_yop_poll_voters: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yop_poll_votes_custom_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 256
boxzilla-box: 4
cookielawinfo: 46
customize_changeset: 37
custom_css: 1
nav_menu_item: 88
oembed_cache: 18
page: 58
post: 834
pretty-link: 75
product: 20
revision: 2536
ulpb_post: 1

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (19) ###

Antispam Bee: von pluginkollektiv – 2.11.1
Autoptimize: von Frank Goossens (futtta) – 3.1.4
Better Search Replace: von Delicious Brains – 1.4.1
Broken Link Checker: von WPMU DEV – 1.11.21
Classic Editor: von WordPress-Mitwirkende – 1.6.2
CookieYes | GDPR Cookie Consent: von CookieYes – 3.0.7
Disable Comments: von WPDeveloper – 2.4.2
Local Google Fonts: von EverPress – 0.20.0
Loco Translate: von Tim Whitlock – 2.6.3
Newsletter2Go: von Newsletter2Go – 4.0.13
PHP Code For Posts: von Jamie Fraser – 2.2.2.1
Pretty Links: von Pretty Links – 3.2.8
Really Simple SSL: von Really Simple Plugins – 6.0.13
Table of Contents Plus: von Michael Tran – 2212
UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
DavidAnderson – 1.22.24

Germanized für WooCommerce: von vendidero – 3.11.2
WooCommerce: von Automattic – 7.2.2
Yoast SEO: von Team Yoast – 19.13
WP Extra File Types: von Davide Airaghi – 0.5.2

### Inactive Plugins (4) ###

Backup: von BackupGuard – 1.6.13
Backup Duplicator & Migration - WP STAGING: von WP-STAGING
WPStagingBackup – 2.11.0

One Stop Shop for WooCommerce: von vendidero – 1.3.4
Payment Plugins for PayPal WooCommerce: von Payment Plugins
[email protected] – 1.0.17


### Must Use Plugins (3) ###

1&1 Managed WordPress: von 1&1 – 1.1.0
1&1 Product Subdomain: von 1&1 – 1.1.0
IONOS Marketplace: von IONOS – 1.1.5

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop-Basis: #4358 - /online-shop
Warenkorb: #4359 - /warenkorb
Kasse: #4360 - /kasse
Mein Konto: #4361 - /mein-konto
Allgemeine Gesch?ftsbedingungen: #4365 - /agb

### Theme ###

Name: Minamaze Pro
Version: 1.13.2
Author URL: https://www.thinkupthemes.com
Child Theme: ?</img> – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ?</img>

### Templates ###

Overrides: Minamaze_Pro/woocommerce/cart/cart-empty.php Version 3.5.0 ist veraltet. Die Hauptversion ist 7.0.1
Minamaze_Pro/woocommerce/cart/cart-totals.php
Minamaze_Pro/woocommerce/checkout/form-checkout.php
Minamaze_Pro/woocommerce/content-product-cat.php
Minamaze_Pro/woocommerce/content-product.php
Minamaze_Pro/woocommerce/loop/add-to-cart.php
Minamaze_Pro/woocommerce/myaccount/form-login.php Version 4.1.0 ist veraltet. Die Hauptversion ist 7.0.1
Minamaze_Pro/woocommerce/myaccount/my-account.php
Minamaze_Pro/woocommerce/myaccount/my-address.php
Minamaze_Pro/woocommerce/myaccount/my-downloads.php
Minamaze_Pro/woocommerce/myaccount/my-orders.php
Minamaze_Pro/woocommerce/myaccount/navigation.php
Minamaze_Pro/woocommerce/order/order-details-customer.php
Minamaze_Pro/woocommerce/single-product/add-to-cart/simple.php Version 3.4.0 ist veraltet. Die Hauptversion ist 7.0.1
Minamaze_Pro/woocommerce/single-product/add-to-cart/variable.php
Minamaze_Pro/woocommerce/single-product/product-thumbnails.php
Minamaze_Pro/woocommerce/single-product/related.php
Minamaze_Pro/woocommerce/single-product/tabs/tabs.php

Outdated Templates: ?</img>
					
					
						Erfahre
wie du aktualisieren kannst


### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2022-12-23 13:07:56 +01:00
Options: ?</img>
Notes: 37
Onboarding: skipped

### Action Scheduler ###

Abgebrochen: 1
Oldest: 2022-12-17 08:47:02 +0100
Newest: 2022-12-17 08:47:02 +0100

Abgeschlossen: 135
Oldest: 2022-12-09 15:23:57 +0100
Newest: 2022-12-23 04:12:41 +0100

Ausstehend: 4
Oldest: 2022-12-23 14:21:25 +0100
Newest: 2022-12-24 04:12:42 +0100


### Status report information ###

Generated at: 2022-12-23 08:52:16 +01:00
`

Thread Starter

artports

(@artports)

1 year, 11 months ago

Here comes the fatal error logs:

2022-12-10T09:30:19+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /homepages/18/d291197636/htdocs/app291197979/wp-content/themes/Minamaze_Pro/woocommerce/woocommerce-menu-bar-cart/includes/wpmenucart-woocommerce.php:17
Stack trace:
#0 /homepages/18/d291197636/htdocs/app291197979/wp-content/themes/Minamaze_Pro/woocommerce/woocommerce-menu-bar-cart/wp-menu-cart.php(107): WPMenuCart_WooCommerce->menu_item()
#1 /homepages/18/d291197636/htdocs/app291197979/wp-content/themes/Minamaze_Pro/woocommerce/woocommerce-menu-bar-cart/wp-menu-cart.php(78): thinkup_woo_WpMenuCart->wpmenucart_menu_item()
#2 /homepages/18/d291197636/htdocs/app291197979/wp-includes/class-wp-hook.php(308): thinkup_woo_WpMenuCart->add_itemcart_to_menu('<li id="menu-it...', Object(stdClass))
#3 /homepages/18/d291197636/htdocs/app291197979/wp-includes/plugin.php(205): WP_Hook->apply_filters('<li id="menu-it...', Array)
#4 /homepages/18/d291197636/htdocs/app291197979/wp-includes/nav-menu-template.php(284): apply_filters('wp_nav_menu_men. in /homepages/18/d291197636/htdocs/app291197979/wp-content/themes/Minamaze_Pro/woocommerce/woocommerce-menu-bar-cart/includes/wpmenucart-woocommerce.php in Zeile 17

Saif

(@babylon1999)

1 year, 11 months ago

Hello @artports,

As per this thread, restarting the database fixed the problem.

If you’re not comfortable doing this on your own, you can ask your host for help.

As for the error logs, they are coming from your theme and don’t seem to be related to the problem previously discussed. They could be because of the theme’s outdated templates. You can check this guide on how to fix old theme templates.

Let us know how it goes!

Thread Starter

artports

(@artports)

1 year, 11 months ago

Hi, I cannot restart the database on my own for it is on a managed server. I’ll ask my web hoster.

Igor H

(@ihereira)

1 year, 11 months ago

Hello,

It is also a good idea to request your host to check the permissions of your wp-content, plugins and theme directories, keep us informed, thanks.

Thread Starter

artports

(@artports)

1 year, 11 months ago

Hi,

That’s a good idea. I’ll check the permissions.

Thread Starter

artports

(@artports)

1 year, 11 months ago

The permission change did not help. Now, I’m waiting for the database restart by my webhoster. If this does not help either, I’ll have to change the host.

xue28 (woo-hc)

(@xue28)

1 year, 11 months ago

Hi @artports

We totally understand that. Let us know how that goes!

Here comes the fatal error logs:

Meanwhile, the error logs point to your theme: Minamaze Pro.

Outdated Templates: ?</img></img>

I can see that you have outdated templates on your site. Please update outdated templates on your site by following our guide here: Fixing Outdated WooCommerce Templates

If this did not resolve the issue, can you please try to disable this theme and switch to the default Storefront theme and see if this works?

If so, then, it would be best to reach out to the developers for further assistance here: https://www.thinkupthemes.com/contact/

Hope this helps!

Viewing 9 replies - 1 through 9 (of 9 total)

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