Checkbox error if checking first and last item

Seems to be okay now. Must’ve been something I was doing with the Forminator_API, though I don’t know what.

However, would still love some info on how to access the info from the second field of the checkboxes in the form.

Oops, wrong again. Problem came back. This time, I deleted the Forminator_API file, and the form is still crashing. Just the mysterious “Something went wrong” error in a red box, so I can’t figure out what’s going on. It seems to have something to do with the checkboxes. but it’s not the first and last, as I first reported. It’s any of them, and it’s intermittent.

How can I troubleshoot this?

The browser (Chrome, up to date) “inspect” feature shows a “Uncaught (in promise)” warning, but I think it’s unrelated. It’s for a “browser-polyfill.min.js” file. The warning says:

1. Object
   1. message: “A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received”

Hi @jamminjames

I hope you are doing well today.

In the first place, this issue could be a plugin conflict. Would you please run a conflict test? Please deactivate all plugins except this one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

Before this test, we recommend full site backup or running this test on the staging site.

If that will not give any positive results, please:
1. export your form and upload it to google drive or dropbox and share a link in your next reply.
2. Also share your full custom code you use for “Forminator_API::get_entries”

Kind Regards,
Kris

Okay, actually, turns out that notice is the default spam notice. I was testing, and repeatedly submitting the form, so it must have triggered the spam detection.

As far as my other question, I figured out you have to go to the form’s Settings, to Multiple Option Value and set Default Stored Value to “Option values” instead of “Option labels”.

Neither of these things are not mentioned in the documentation, that I could find. It would be very helpful to add them. Thanks.

Hi @jamminjames,

We have mentioned regarding the Multiple Option values in our documentation, you may please find the same here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#multiple-option-value

I tested repeatedly submitting a form on a test environment but was unable to replicate the issue. Wouldn’t you mind please sharing an export of the form so we could bring this behaviour to the notice of our developers?

Please share the export of the form using Google Drive or DropBox. Find how to export a Forminator form here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

Kind Regards,
Nebu John

Well, the problem is solved, so no need to send you the data. As I said, the “Something went wrong” error was caused by spam detection, due to multiple submissions of the form while testing. That could be mentioned in the documentation too, since it’s an odd error. I only found it by going through the form and noticing the default setting for the spam notice says that.

Now I see where the “Multiple Option Value” is covered in documentation, thanks.