Woocommerce Analytics error after clicking Products and Categories reports

Hi @manpreetparisjewellers

Thanks for reaching out!

I understand that you are unable to view WooCommerce Analytics properly and receiving the console errors above.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot.

You can find it via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

I tried everything and nothing worked for me. I found this person has the same issue but don’t know what worked for him.

https://www.ads-software.com/support/topic/woocommerce-analytics-error-after-clicking-products-and-categories-reports/#post-16235153

Could you please let me know what solution that person opt.

Thank you so much

Hi there @manpreetparisjewellers!

Since you have created a ticket with us, I’ll go ahead and mark this topic as resolved. We’ll continue assisting you through the ticket reference number 5851037.

Thanks!