RafflePress Lite Support Policy

Hi There,

Thank you for using RafflePress! We’re here to help if you need a hand using our product.

In order to ensure the fastest response possible, please follow these guidelines before posting.

Do you have a paid license? If you’re a customer, the fastest way to get help is through our support ticket system.

Have you checked out our documentation? We have extensive documentation and video tutorials that might answer your question.

For RafflePress Lite (free version) users, we provide limited support here in the www.ads-software.com support forums. We typically respond here within 1-3 business days.

In order to help us help you, please:

• Describe the issue you’re encountering in as much detail as possible.
• Provide the URL where the issue is occurring.

If you have an urgent or complex issue, you can purchase a license for access to our fast support ticket system.

Thanks again for using RafflePress??

Best Regards,

John Turner
Co-founder and President
RafflePress