Critical Error RE: Payments

  • Resolved mkorn17

    (@mkorn17)


    2 years, 2 months ago

    Hi- The Classified Listing Pro- Classified Ads & Business Directory plugin is indicating a Critical Error on my Payments page. Disabling that plug-in fixed the issue with the payments. However, it looks like disabling that plug-in created some formatting problems on my landing page and on the listings page which I have listed below.?Anyone know of a fix? Thanks!

    – Landing Page Problems: on my landing pages, some of the header text and the search box are now covered up and can’t be seen. You can still see the text that reads – Welcome to PaddleTrader: Your One-Stop Shop for Paddle Gear! – but you can’t see the text on the next line that reads – List Paddle & Surf Gear for Free! You also can’t see the search box that should appear under that text. Additionally, I had two test product listings on the landing page that now can’t be seen.

    – Listing Page Problems: On the Landing Page, when you click on the Categories on the left-hand side and go to the listings for the Inflatable Paddleboards, you can see my two test listings. However, they are now listed vertically instead of horizontally. Additionally, there are Categories on the right-hand side of the Listings page that are now appearing that I never added. 

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    In pro plugin dashboard payment settings there had an error, we fixed it and updated pro version yesterday.

    For style issue, may be it conflicts with theme. Which theme are you using? If possible send a screenshot or add page link.

    If possible enable debug log and send me the error message.

    Thank You

    Thread Starter mkorn17

    (@mkorn17)

    Thank you?very much for your reply. I just emailed you an attachment with several screen shots and explanations describing the problem in more detail. Please let me know if that is helpful in better understanding the problem I am having. Thank you.

    Thread Starter mkorn17

    (@mkorn17)

    I’m using the Classima theme…

    Thread Starter mkorn17

    (@mkorn17)

    I’m sorry but I just noticed that when I respond via email, the emails do not go through to you. How do I include screenshots when responding in this thread? I have 6 screen shots I can send you to provide you with more details about the issue I am having. Thanks.

    Thread Starter mkorn17

    (@mkorn17)

    Sorry for all of the emails. Please find the screenshots below. There are 6 of them along with additional details explaining the problem. Thank you for working to help me figure out the issues I am having with my website.

    Here is what the Landing page should look like when the Classified Listing Pro plugin is installed and working properly: https://postimg.cc/kR6LpHDW

    Here is what the Listings page should look like after I select an option from the Categories box on the left-hand side of the Landing page when the Classified Listing Pro plugin is installed and working properly: https://postimg.cc/njw6TxVH

    Currently, when the Classified Listing Pro- Classified Ads & Business Directory plugin is installed, this is one of the two payment error problems I’m seeing. This one is found by following Classified Listing – Payment History: https://postimg.cc/CdRy5RJd

    This is the second of the two payment error problems I’m seeing. This one is found by following Classified Listing – Settings – Payment: https://postimg.cc/R3Gr6fjJ

    After I disable the Classified Listing Pro- Classified Ads & Business Directory plugin, both of the payment issues are resolved but this is what happens to the Landing page: https://postimg.cc/zbfsnvrt

    And this is what happens to the Listings Page: https://postimg.cc/XXmRCnDL

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    I understand the issue. Classima theme based on free and pro plugin. You can not use all features by deactivating pro plugin.

    But the issue is in payment option. We have to debug the issue.

    Please, create a ticket with necessary information for Classima theme, we will fix it ASAP https://www.radiustheme.com/ticket-support/

    Thank You

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    After create a ticket, please send me the ticket id.

    Thank You

    Thread Starter mkorn17

    (@mkorn17)

    Thank you very much for working to fix this problem. I created a ticket. Here is the ID# 53534

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    I am marking it resolved, you can continue that ticket.

    Thanks

    Hi, did you get this resolved? I’m having the same issue.

Viewing 10 replies - 1 through 10 (of 10 total)
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