Message procesing when I installed the plugin

Hi @jrpech,

Thank you for reaching out, we do appreciate your time. You should be able to test and work with the plugin within localhost without issue, in fact, many of our development environments are localhost based.

The processing notice you are seeing is usually due to an error occurring on the background data request which fetches either the markers on the map, or the dataset lists seen in the admin area.

In most cases, you should see an error in the JavaScript console, which you can access by right-clicking on the page and clicking ‘Inspect’ – From here, navigate to Console within your developer tools. Could I ask you to share what you see logged in this area?

Errors are usually marked in red and include a message about the error, based on this we should be able to guide you further on what may be going wrong.

I look forward to hearing back from you.

I have this error: https://photos.app.goo.gl/WeQ7LkFodBgCjejZ6

Hi @jrpech,

Thanks for getting back to me, it appears your WordPress REST API is not returning the JSON data expected to populate the lists. We use the standard REST API to deliver all data in the background.

Are you familiar with the ‘Network’ tab in the developer tools window? If so, you could load the page with the network tab open which should provide you with a bit more insight into the cause of the failure.

Here is an example of a normal response: https://photos.app.goo.gl/1BfhDBzyG4EMb6UA9

We suspect your response contains HTML, instead of JSON data, which indicates your localhost may be redirecting those requests.

Unfortunately, for further assistance, we’ll need to ask you to reach out to us on our website, so that we can discuss further steps, such as sharing error logs, and configuration options for you local system privately.

Hi, I have in that part the next message: Failed to load response data: No content avilable becausw this request was redirected

Hi @jrpech,

Thank you for the additional information. We suspect this is a configuration or environment issue. As mentioned, we will need to ask you to reach out to us on our website, and opening a support ticket so that we can discuss a few more options with you privately.

This will allow us to better replicate your local environment to assist further.