What is the use of Order Statuses (what will it trigger?)

  • Resolved ashoshila

    (@ashoshila)


    2 years, 1 month ago

    Hi,

    I am using custom order status and shipment tracker for woocommerce. My shipping provider is NimbuzzPost.

    I am not getting status updates for every order and cannot understand the reason.

    I am a bit confused on order statuses section. I am not sure what input I should provide there.

    at present, I have given Processing, Delivered, In Transit, RTO, Completed, Booked. (few extra status as per nimbuzzpost settings)

    please suggest if I should not use custom statuses or is there any workaround?

    Regards,
    shobhit

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor amitmital

    (@amitmital)

    Hello Shobhit,

    Thank you for contacting us.

    If you are using Custom Order Status, please set “Order Statuses” setting to “Any” in plugin settings.

    What “Order Statuses” option do?

    Basically, this setting tells the plugin which orders should be allowed for tracking syncing. Its a bit of security and performance tweak which filters out orders while querying from database. For your case, if your custom statuses are not available in the “Order Statuses” dropdown, just select “Any” so the plugin will sync all orders irrespective of its status.

    Hope this answers your query.

    Regards,

    Amit

    Plugin Contributor amitmital

    (@amitmital)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter ashoshila

    (@ashoshila)

    Hi Amit,

    your answer solved my query and I was able to set up plugin as per our requrequirement

Viewing 3 replies - 1 through 3 (of 3 total)
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