WebP images not showing

  • Resolved argentio

    (@argentio)


    2 years, 2 months ago

    Hello, I have optimized all my media images via your plugin and i choose to create a WebP version of them. All worked except the fact that my articles/products images are still in the original type (JPG, PNG…). Why the WebP images are not replacing the original ones? What is the point to create the WebP version if it’s not used by the website?

    I have the premium version of the plugin, in case where I can open a support ticket?

    Thanks a lot.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • I have the same issue. Except it wont replace any images on my website.

    • This reply was modified 2 years, 2 months ago by flamuren.
    Plugin Support vupdraft

    (@vupdraft)

    I have checked this on my site and it does automatically server the webp version so the question is why doesn’t it for you?

    If you go to the wp-content/uploads do you see webp versions of your images?

    It’s against forum guidelines to continue this discussion here unless you are using the free plugin so could you contact us here: [email protected]

    It would be really helpful if you could reference this ticket in your request.

    Thread Starter argentio

    (@argentio)

    Hi and thanks for the reply, I checked my wp-content/uploads and I can see the webp images there. Problem is that they don’t replace the original images all over the website, but still it’s using the JPG, PNG… versions.

    Plugin Support vupdraft

    (@vupdraft)

    @flamuren – I am looking into @argentio issue via the Premium support channel. I don’t suppose you could let me know your site URL so that I can have a look at your site?

    @vupdraft https://www.arbetssokande.nu/

    Plugin Support vupdraft

    (@vupdraft)

    It looks like the WebP version of the image is generated, if I enter the following URL I see a WebP version: https://www.arbetssokande.nu/wp-content/uploads/2022/11/cv-klassisk.png.webp

     I think the issue may lie with your rewrite rules, what kind of server are you using?

    Possible reason I can think of are;

    – you are on NGINX and didn’t apply custom rules to nginx.conf file manually
    – mod_rewrite is not active on the server (Apache)

Viewing 6 replies - 1 through 6 (of 6 total)
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