Campo producto virtual se desmarca

Hi,

To clarify, are you referring to this?

Are the courses downloadable products? If they are virtual and downloadable, you can refer to this documentation to configure them:

https://woocommerce.com/document/digital-downloadable-product-handling/

For us to check better, please share a copy of your site’s System Status Report: It is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Thanks.

Thanks. The product are only virtual, no downloaded.

WordPress Environment

WordPress address (URL): https://decoypuntos.cl/macrame
Site address (URL): https://decoypuntos.cl
WC Version: 7.2.0
REST API Version: ?</img> 7.2.0
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.5.2
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: es_ES
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.2.0
WC Database Prefix: dEcpUn_
Tama?o total de la base de datos: 61.76MB
Tama?o de los datos de la base de datos: 49.75MB
Tama?o del índice de la base de datos: 12.01MB
dEcpUn_woocommerce_sessions: Datos: 0.09MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_downloadable_product_permissions: Datos: 0.08MB + índice: 0.13MB + Motor InnoDB
dEcpUn_woocommerce_order_items: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
dEcpUn_woocommerce_order_itemmeta: Datos: 0.42MB + índice: 0.48MB + Motor InnoDB
dEcpUn_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
dEcpUn_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_actions: Datos: 0.38MB + índice: 0.55MB + Motor InnoDB
dEcpUn_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_logs: Datos: 0.27MB + índice: 0.23MB + Motor InnoDB
dEcpUn_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_comments: Datos: 0.27MB + índice: 0.31MB + Motor InnoDB
dEcpUn_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_forms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_fusion_form_entries: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_form_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_form_submissions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_options: Datos: 10.39MB + índice: 0.25MB + Motor InnoDB
dEcpUn_postmeta: Datos: 8.52MB + índice: 5.03MB + Motor InnoDB
dEcpUn_posts: Datos: 25.52MB + índice: 0.77MB + Motor InnoDB
dEcpUn_revslider_css: Datos: 0.14MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_sliders: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_slides: Datos: 0.17MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_stock_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_termmeta: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
dEcpUn_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_term_relationships: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
dEcpUn_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_tutor_earnings: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_attempts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_attempt_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_questions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_question_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_withdraws: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_usermeta: Datos: 1.52MB + índice: 3.03MB + Motor InnoDB
dEcpUn_users: Datos: 0.09MB + índice: 0.05MB + Motor InnoDB
dEcpUn_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_customer_lookup: Datos: 0.08MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_download_log: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_order_product_lookup: Datos: 0.09MB + índice: 0.06MB + Motor InnoDB
dEcpUn_wc_order_stats: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
dEcpUn_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_product_meta_lookup: Datos: 0.05MB + índice: 0.09MB + Motor InnoDB
dEcpUn_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wdr_order_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wdr_order_item_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wdr_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

Post Type Counts

attachment: 546
courses: 18
custom_css: 1
customize_changeset: 1
elementor_library: 1
elementor-hf: 1
flamingo_contact: 689
flamingo_inbound: 460
lesson: 182
nav_menu_item: 26
o-discount: 2
o-list: 2
page: 24
post: 7
product: 94
product_variation: 7
revision: 704
shop_coupon: 5
shop_order: 520
topics: 70
tutor_announcements: 1
tutor_enrolled: 296
viwec_template: 1
woo_discount: 1
woo_discount_cart: 1
wpcf7_contact_form: 2
wpcode: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (28)

Akismet Anti-Spam: por Automattic – 5.0.2
All-in-One WP Migration Unlimited Extension: por ServMask – 2.47
All-in-One WP Migration: por ServMask – 7.69
Code Snippets: por Code Snippets Pro – 3.2.2
Contact Form 7: por Takayuki Miyoshi – 5.7.1
Duplicate Page: por mndpsingh287 – 4.4.9
Easy WP SMTP: por wpecommerce
alexanderfoxc – 1.5.2

Email Template Customizer for WooCommerce: por VillaTheme – 1.1.18
Envato Market: por Envato – 2.0.7
Facebook for WooCommerce: por Facebook – 3.0.6
Flamingo: por Takayuki Miyoshi – 2.3
Flow Payment: por Flow – 3.0.0
Avada Builder: por ThemeFusion – 3.6.1
Avada Core: por ThemeFusion – 5.6.1
Loco Translate: por Tim Whitlock – 2.6.3
Mailchimp for WooCommerce: por Mailchimp – 2.7.6
Otter – Page Builder Blocks & Extensions for Gutenberg: por ThemeIsle – 2.1.6
Really Simple SSL: por Really Simple Plugins – 6.0.12
Regenerar miniaturas: por Alex Mills (Viper007Bond) – 3.1.5
States, Cities, and Places for WooCommerce: por Kingsley Ochu – 1.3.2
Tutor LMS: por Themeum – 2.1.3
Conditional Discounts for WooCommerce por ORION: por ORION – 2.28.2
WooCommerce Checkout Manager: por QuadLayers – 6.3.9
WOOCS - WooCommerce Currency Switcher: por realmag777 – 2.3.9.4
Stock Manager for WooCommerce: por StoreApps – 2.10.0
WooCommerce: por Automattic – 7.2.0 (la actualización a la versión 7.2.3 está disponible)
WordPress Importer: por wordpressdotorg – 0.8
LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: por Themeisle – 2.6.2

Inactive Plugins (0)

Settings

API Enabled: –
Force SSL: –
Currency: USD (USD)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Base de la tienda: #20045 - /tienda/
Carrito: #16564 - /carro-de-compra/
Finalizar compra: #16586 - /pagar/
Mi cuenta: #16576 - /mi-cuenta/
Términos y condiciones: #20846 - /terminos-y-condiciones/

Theme

Name: Avada
Version: 7.6.1
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ?</img> – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?</img>

Templates

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/emails/admin-new-order.php
Avada/woocommerce/emails/customer-completed-order.php
Avada/woocommerce/emails/customer-processing-order.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-01-13 00:40:57 -03:00
Options: ?</img>
Notes: 115
Onboarding: completed

Action Scheduler

Canceled: 1
Oldest: 2022-12-24 18:53:19 -0300
Newest: 2022-12-24 18:53:19 -0300

Complete: 1.029
Oldest: 2022-12-12 11:55:34 -0300
Newest: 2023-01-12 10:58:08 -0300

Failed: 8
Oldest: 2022-12-13 01:47:16 -0300
Newest: 2023-01-10 08:38:08 -0300

Pending: 2
Oldest: 2023-01-12 17:25:40 -0300
Newest: 2023-01-12 17:25:40 -0300

Status report information

Generated at: 2023-01-12 11:39:58 -03:00
`

Hello,

Thanks for the info.

Can you please switch the site’s theme to Storefront, then disable all plugins except WooCommerce? If the issue still present at this point?

You can also use the Meks Quick Plugin Disabler, it will help to remember what plugins you currently have active, so it’s easy to switch them back on.

If that does not help, please navigate under WooCommerce > System Status > Logs (if available), and provide us a copy of the site’s error log.

WordPress Environment

WordPress address (URL): https://decoypuntos.cl/macrame
Site address (URL): https://decoypuntos.cl
WC Version: 7.2.0
REST API Version: ?</img> 7.2.0
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.5.2
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: es_ES
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 2000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.2.0
WC Database Prefix: dEcpUn_
Tama?o total de la base de datos: 60.73MB
Tama?o de los datos de la base de datos: 48.72MB
Tama?o del índice de la base de datos: 12.01MB
dEcpUn_woocommerce_sessions: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_downloadable_product_permissions: Datos: 0.08MB + índice: 0.13MB + Motor InnoDB
dEcpUn_woocommerce_order_items: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
dEcpUn_woocommerce_order_itemmeta: Datos: 0.42MB + índice: 0.48MB + Motor InnoDB
dEcpUn_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
dEcpUn_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_actions: Datos: 0.38MB + índice: 0.55MB + Motor InnoDB
dEcpUn_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_actionscheduler_logs: Datos: 0.27MB + índice: 0.23MB + Motor InnoDB
dEcpUn_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_comments: Datos: 0.27MB + índice: 0.31MB + Motor InnoDB
dEcpUn_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_forms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_fusion_form_entries: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_form_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_fusion_form_submissions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_options: Datos: 9.39MB + índice: 0.25MB + Motor InnoDB
dEcpUn_postmeta: Datos: 8.52MB + índice: 5.03MB + Motor InnoDB
dEcpUn_posts: Datos: 25.52MB + índice: 0.77MB + Motor InnoDB
dEcpUn_revslider_css: Datos: 0.14MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_sliders: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_slides: Datos: 0.17MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_stock_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_termmeta: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
dEcpUn_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_term_relationships: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
dEcpUn_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_tutor_earnings: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_attempts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_attempt_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_questions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_quiz_question_answers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_tutor_withdraws: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_usermeta: Datos: 1.52MB + índice: 3.03MB + Motor InnoDB
dEcpUn_users: Datos: 0.09MB + índice: 0.05MB + Motor InnoDB
dEcpUn_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_customer_lookup: Datos: 0.08MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_download_log: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_order_product_lookup: Datos: 0.09MB + índice: 0.06MB + Motor InnoDB
dEcpUn_wc_order_stats: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
dEcpUn_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
dEcpUn_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_product_meta_lookup: Datos: 0.05MB + índice: 0.09MB + Motor InnoDB
dEcpUn_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
dEcpUn_wdr_order_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wdr_order_item_discounts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wdr_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
dEcpUn_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

Post Type Counts

attachment: 546
courses: 18
custom_css: 1
elementor_library: 1
elementor-hf: 1
flamingo_contact: 690
flamingo_inbound: 462
lesson: 182
nav_menu_item: 26
o-discount: 2
o-list: 2
page: 24
post: 7
product: 94
product_variation: 7
revision: 704
shop_coupon: 5
shop_order: 521
topics: 70
tutor_announcements: 1
tutor_enrolled: 297
viwec_template: 1
woo_discount: 1
woo_discount_cart: 1
wpcf7_contact_form: 2
wpcode: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (28)

Akismet Anti-Spam: por Automattic – 5.0.2
All-in-One WP Migration Unlimited Extension: por ServMask – 2.47
All-in-One WP Migration: por ServMask – 7.69
Code Snippets: por Code Snippets Pro – 3.2.2
Contact Form 7: por Takayuki Miyoshi – 5.7.1
Duplicate Page: por mndpsingh287 – 4.4.9
Easy WP SMTP: por wpecommerce
alexanderfoxc – 1.5.2

Email Template Customizer for WooCommerce: por VillaTheme – 1.1.18
Envato Market: por Envato – 2.0.7
Facebook for WooCommerce: por Facebook – 3.0.6
Flamingo: por Takayuki Miyoshi – 2.3
Flow Payment: por Flow – 3.0.0
Avada Builder: por ThemeFusion – 3.6.1
Avada Core: por ThemeFusion – 5.6.1
Loco Translate: por Tim Whitlock – 2.6.3
Mailchimp for WooCommerce: por Mailchimp – 2.7.6
Otter – Page Builder Blocks & Extensions for Gutenberg: por ThemeIsle – 2.1.6
Really Simple SSL: por Really Simple Plugins – 6.0.12
Regenerar miniaturas: por Alex Mills (Viper007Bond) – 3.1.5
States, Cities, and Places for WooCommerce: por Kingsley Ochu – 1.3.2
Tutor LMS: por Themeum – 2.1.3
Conditional Discounts for WooCommerce por ORION: por ORION – 2.28.2
WooCommerce Checkout Manager: por QuadLayers – 6.3.9
WOOCS - WooCommerce Currency Switcher: por realmag777 – 2.3.9.4
Stock Manager for WooCommerce: por StoreApps – 2.10.0
WooCommerce: por Automattic – 7.2.0 (la actualización a la versión 7.3.0 está disponible)
WordPress Importer: por wordpressdotorg – 0.8
LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: por Themeisle – 2.6.2

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Settings

API Enabled: –
Force SSL: –
Currency: USD (USD)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
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grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Base de la tienda: #20045 - /tienda/
Carrito: #16564 - /carro-de-compra/
Finalizar compra: #16586 - /pagar/
Mi cuenta: #16576 - /mi-cuenta/
Términos y condiciones: #20846 - /terminos-y-condiciones/

Theme

Name: Avada
Version: 7.6.1
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ?</img> – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?</img>

Templates

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/emails/admin-new-order.php
Avada/woocommerce/emails/customer-completed-order.php
Avada/woocommerce/emails/customer-processing-order.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

Admin

Enabled Features: activity-panels
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customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
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mobile-app-banner
navigation
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payment-gateway-suggestions
shipping-label-banner
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woo-mobile-welcome
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wc-pay-welcome-page

Disabled Features: minified-js
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settings

Daily Cron: ?</img> Next scheduled: 2023-01-17 00:40:57 -03:00
Options: ?</img>
Notes: 116
Onboarding: completed

Action Scheduler

Canceled: 1
Oldest: 2022-12-24 18:53:19 -0300
Newest: 2022-12-24 18:53:19 -0300

Complete: 1.029
Oldest: 2022-12-16 19:10:30 -0300
Newest: 2023-01-16 19:02:04 -0300

Failed: 8
Oldest: 2022-12-13 01:47:16 -0300
Newest: 2023-01-10 08:38:08 -0300

Pending: 2
Oldest: 2023-01-17 17:48:54 -0300
Newest: 2023-01-17 17:48:54 -0300

Status report information

Generated at: 2023-01-16 19:03:14 -03:00
`

Thanks. I copy error.

2023-01-07T00:12:20+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php:527Stack trace:#0 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php(686): avada_nav_woo_cart(‘main’)#1 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/class-wp-hook.php(308): avada_add_woo_cart_to_nav(‘<li id=”menu-i…’, Object(stdClass))#2 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘<li id=”menu-i…’, Array)#3 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/nav-menu-template.php(273): apply_filters(‘wp_nav_menu_ite…’, ‘<li id=”menu-i…’, Object(stdClass))#4 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php(1363): wp_nav_menu(Object(stdClass))#5 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/template en /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php en la línea 5272023-01-07T00:12:21+00:00 CRITICAL Uncaught Error: Call to a member function get_cart_contents_count() on null in /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php:527Stack trace:#0 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php(686): avada_nav_woo_cart(‘main’)#1 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/class-wp-hook.php(308): avada_add_woo_cart_to_nav(‘<li id=”menu-i…’, Object(stdClass))#2 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘<li id=”menu-i…’, Array)#3 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-includes/nav-menu-template.php(273): apply_filters(‘wp_nav_menu_ite…’, ‘<li id=”menu-i…’, Object(stdClass))#4 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php(1363): wp_nav_menu(Object(stdClass))#5 /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/template en /home/decoypun/public_html/decoypuntos.cl/macrame/wp-content/themes/Avada/includes/avada-functions.php en la línea 527

Hi,

To confirm, did you try to disable all plugins except WooCommerce and to switch the theme to Storefront? Did that change anything?

WC Version: 7.2.0

Can you update the version of WooCommerce to see if that helps? You can update WooCommerce under Wp-Admin > plugins, locate WooCommerce and click update.

Let us know how that goes for you.

I marked the virtual field manually and the products were OK. My question is what problem could have happened for all the virtual products to be unchecked. I sent the copy of the status and the error that is in Woocoomerce. I am waiting for an answer that can guide me why this happened. Thanks.

Hi,

I can understand your point, troubleshooting sometimes is tricky.

The error log is pointing to Avada theme, to clarify, did you update WooCommerce to its latest version? Have you switched the site’s theme to Storefront having only WooCommerce activated and all other plugins disabled? I am asking because the reason for the issue could be a theme/plugin conflict.

You can follow the steps explained below to perform a conflict test: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

Let us know if that worked for you.

It’s been a while since you responded, so I’m marking this as resolved – we’ll be here if/when you need us.