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Resolved taastrategies
(@taastrategies)

1 year, 10 months ago
I have three basic popups, all on this page:
- Adaptive Global Chart and Table
- Adaptive Income Chart and Table
- TAAStrategies Performance According To Economic Condition
The first two popups also appear at the base of this page:
https://www.taastrategies.com/the-taastrategies-a-short-history/

Each includes 1 to 3 images. The images are set to “wide width”; however all images are left justified. The same thing happens when I select “center”. In some cases, the images are not only left justified but text is wrapped to the right.

Beaver Builder is used for page composition.

Additional notes: Purge SG Cache is used to purge the website cache, behavior occurs on FF, Chrome, and Edge all with cache cleared.
- This topic was modified 1 year, 10 months ago by taastrategies. Reason: Additional information
The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Sygnoos Support
(@sygnoossupport)

1 year, 10 months ago

Dear @taastrategies,

We are sorry to hear thar you are facing problems.
May we kindly ask you to change your current theme with another one?
We assume that the issue is with the theme that you are using currently.

Meanwhile, could you, please, follow the article below and send the exported popups, so we can check its settings and try to troubleshoot the issue?

How to Import/Export Popups

You can use https://wetransfer.com/ to send the file to us (the Get a Link option).
Click here – https://prnt.sc/174oX-9Hspki
Choose the Get Transfer Link option and then place the link in this chat – https://prnt.sc/_lQH0Rh20sme

Thread Starter taastrategies
(@taastrategies)

1 year, 10 months ago

The Generate Press theme has been in use on this website for 6 years and Popup Builder was working just fine. Popup Builder is far more disposable than the theme.

The exported file is 39kb. There is no Get A Link option at https://wetransfer.com/ The second link at Lightshot https://prnt.sc/174oX-9Hspki opens an upload files dialog with input disabled. Ditto for the third link. Please provide an email address to which I can send the file.

Thread Starter taastrategies
(@taastrategies)

1 year, 10 months ago

I have uninstalled Popup Builder.

Sygnoos Support
(@sygnoossupport)

1 year, 10 months ago

Dear @taastrategies,

We are sad to hear that you uninstalled the popup builder plugin.
Please kindly note that it is very easy to send via WeTransfer. To see the “Get a link” option you just need to click here—> See the screenshot https://prnt.sc/7YdS-K47nZpQ
Afterwards, please click on “Plus” button to add the exported popup file. See the screenshot here https://prnt.sc/PnJ4heEjm5jG

Once you have uploaded the exported file, please click on “get a link” button. See the screenshot here https://prnt.sc/_1GdTaiRUJxk

We really want to help you to find the issue with your popups.
Your collaboration will be appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Images fail to center, text wraps’ is closed to new replies.

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