empty theme

  • Hello guys

    I have purchased a WP theme and just installed it together with all plug in.

    But all the templates, menu and content of the theme are not showing up, I currently get an empty page with just the logo and a line of text.

    It’s the second theme I purchase but the first was all there with the original content which i changed and adapted to my need

    i can see in the ftp there are different …template.php files but not showing up on the dashboard.

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)

  • Please contact the person you bought the theme from. Only they will be able to help you with this. Also, questions about commercial products are not allowed here in the forum.

    Hi, @milestone1989

    The theme and templates may not be appropriately activated or configured in your WordPress installation.

    To ensure that the theme is appropriately installed and activated, navigate to the Appearance > Themes section of the WordPress dashboard.

    Additionally, consult the theme documentation or contact the theme developer for instructions on properly setting up and configuring the theme, including any required plugin installations or settings adjustments. If the issue persists, try deactivating and deleting the theme and reinstalling it. Finally, check your server’s error log to see if there are any errors related to the theme or plugin.
    Thank you.

    Thread Starter milestone1989

    (@milestone1989)

    Thank you,

    seems I have done everything correctly, still nothing is showing up. I have emailed the vendor

    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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