Server Error 500 when saving edits.

  • Resolved jennycurls

    (@jennycurls)


    1 year, 10 months ago

    Hi, I’m encountering this error message . I cannot save any changes/edits to my website.

    I have deactivated all plugins to then re-activate them one by one to see which plugin’s causing problem. YEP, it’s elementor.

    Any suggestions?

    I have disabled the .htaccess and created new one as per the Wpress one.

    This dis not help.

    When I edit when Elementor is deactivated, seems to work – But ALL MY PAGES are designed with the Elementor page builder.

    Please help. Thank you so much.

    Jenny

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Try increasing your PHP max_execution_timeout and the wp_memory_limit ?

    Otherwise enable WP_DEBUG and check the debug.log in /wp-content for the issues

    https://www.ads-software.com/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    Hi,

    500 errors are server issues that can result from several reasons.

    To fix this issue, please read this guide and follow the steps specified for troubleshooting.

    As a temporary workaround:

    1. Go to the page with the error.
    2. Click on the arrow next to the Update/Publish button.
    3. Choose to Save as Template and give it a name.
    4. Open a new page and click Add template.
    5. Click My Templates and click Import next to the template you saved earlier.

    Learn More Here:
    How to Duplicate an Elementor Page

    Thread Starter jennycurls

    (@jennycurls)

    Hi There!

    Thank you Elementor Team.

    That helped and worked! It was just one page that had the error. So, I just did a Save Template of that page. I then created a New Page and put in that template and made the edits I wanted, and was able to Save. Thanks!

    Thread Starter jennycurls

    (@jennycurls)

    Thanks @jinsley8

    I didn’t really understand your instructions to be honest. but, I appreciate your response to help out. In the end, I followed the Server error 500 on the Elementor troubleshooting page and managed to resolve by just creating a New Page.

    I’m curious as to what the problem was… But, creating a New Page and adding the Saved Template of previous (non-functioning b/c of error) page, worked. I can now edit and Save. Thanks.

    jenny

Viewing 4 replies - 1 through 4 (of 4 total)
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