Account ban without informing after purchasing premium package

  • I purchased the Ester bundle package 8 months ago. I have not shared or sold any licenses to anyone. But they are asking me to sell their license.

    But my license has been deactivated, where I have not sold, it has done so. It would be better if you use the theme instead of buying the theme from their site.

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  • Dear @jibonahmed410

    We apologize for the inconvenience caused due to the deactivation of your license. However, we would like to inform you that your license was deactivated as it was found to be in violation of our licensing terms and conditions.

    After a thorough investigation, we have proof that you were selling your personal license publicly. This is a direct violation of our licensing terms and we cannot allow this behavior to continue.

    We kindly request you to refrain from any further violations and adhere to our licensing terms to avoid any future issues.

    Thank you for your understanding.

Viewing 1 replies (of 1 total)
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