Error /wp-content/plugins/woocommerce/includes/wc-core-functions.php:1353

Hi @andrzej13

Thanks for reaching out!

I understand that you received the error message above when you moved your website from the test domain and server into another domain and server.

Can you please share how was the migration process?

Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

So, at first i try to migrate like always, with Updraft Plus, and it show me error.

I’ll try it 3 times, same happen.

Next i try with premium version of Duplicator, same problem.

System Raport

`
### WordPress Environment ###

WordPress address (URL): https://www.benzfamilia.com
Site address (URL): https://www.benzfamilia.com
WC Version: 6.8.2
REST API Version: ?</img> 6.8.2
WC Blocks Version: ?</img> 8.0.0
Action Scheduler Version: ?</img> 3.4.0
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: pl_PL
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.37-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Ca?kowity rozmiar bazy danych: 33.01MB
Rozmiar bazy danych: 28.70MB
Rozmiar indeksu bazy danych: 4.31MB
wp_woocommerce_sessions: Dane: 0.08MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_api_keys: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_attribute_taxonomies: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_downloadable_product_permissions: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_woocommerce_order_items: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_order_itemmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_tax_rates: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_woocommerce_tax_rate_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_shipping_zones: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_woocommerce_shipping_zone_locations: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_shipping_zone_methods: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_woocommerce_payment_tokens: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_woocommerce_payment_tokenmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_woocommerce_log: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_actions: Dane: 0.05MB + Indeks: 0.11MB + Silnik InnoDB
wp_actionscheduler_claims: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_groups: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_actionscheduler_logs: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_commentmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_comments: Dane: 0.02MB + Indeks: 0.09MB + Silnik InnoDB
wp_duplicator_packages: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_duplicator_pro_entities: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_duplicator_pro_packages: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_e_events: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_e_submissions: Dane: 0.02MB + Indeks: 0.27MB + Silnik InnoDB
wp_e_submissions_actions_log: Dane: 0.02MB + Indeks: 0.11MB + Silnik InnoDB
wp_e_submissions_values: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_links: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_options: Dane: 3.48MB + Indeks: 0.16MB + Silnik InnoDB
wp_postmeta: Dane: 18.52MB + Indeks: 1.95MB + Silnik InnoDB
wp_posts: Dane: 5.52MB + Indeks: 0.36MB + Silnik InnoDB
wp_post_views: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_termmeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_terms: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_term_relationships: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_term_taxonomy: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_usermeta: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_users: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
wp_wc_admin_notes: Dane: 0.06MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_admin_note_actions: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_category_lookup: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_customer_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_download_log: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_order_coupon_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_order_product_lookup: Dane: 0.02MB + Indeks: 0.06MB + Silnik InnoDB
wp_wc_order_stats: Dane: 0.02MB + Indeks: 0.05MB + Silnik InnoDB
wp_wc_order_tax_lookup: Dane: 0.02MB + Indeks: 0.03MB + Silnik InnoDB
wp_wc_product_attributes_lookup: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_product_download_directories: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_product_meta_lookup: Dane: 0.05MB + Indeks: 0.09MB + Silnik InnoDB
wp_wc_rate_limits: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_reserved_stock: Dane: 0.02MB + Indeks: 0.00MB + Silnik InnoDB
wp_wc_tax_rate_classes: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wc_webhooks: Dane: 0.02MB + Indeks: 0.02MB + Silnik InnoDB
wp_wpfm_backup: Dane: 0.00MB + Indeks: 0.00MB + Silnik MyISAM

### Post Type Counts ###

attachment: 685
elementor_library: 24
elementskit_template: 2
envato_tk_import: 2
nav_menu_item: 22
page: 12
post: 3
product: 45
product_variation: 178
revision: 706
tablepress_table: 31
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (27) ###

CartPops: przez CartPops.com – 1.4.23
Classic Widgets: przez WordPress Contributors – 0.3
Duplicator Pro: przez Snap Creek – 4.5.9.1
Duplicator Pro: przez Snap Creek – 4.5.9.1
Elementor Pro: przez Elementor.com – 3.7.2
Elementor: przez Elementor.com – 3.7.4
ElementsKit Lite: przez Wpmet – 2.7.0
ElementsKit Pro: przez Wpmet – 2.7.0
Envato Elements: przez Envato – 2.0.11
Error Log Viewer by BestWebSoft: przez BestWebSoft – 1.1.2
Essential Addons for Elementor - Pro: przez WPDeveloper – 5.2.1
Essential Addons for Elementor: przez WPDeveloper – 5.2.4
Gallery Slider for WooCommerce: przez ShapedPlugin – 1.1.11
Loco Translate: przez Tim Whitlock – 2.6.2
Omnibus: przez Marcin Pietrzak – 2.2.3
TablePress: przez Tobias B?thge – 1.14
The Plus Addons for Elementor: przez POSIMYTH – 5.1.13
The Plus Addons for Elementor - Pro: przez POSIMYTH – 5.1.1
Under Construction: przez WebFactory Ltd – 3.93
UpdraftPlus - Backup/Restore: przez UpdraftPlus.Com
DavidAnderson – 2.22.23.25

YellowPencil Pro: przez WaspThemes – 7.4.1
Converter for Media: przez Mateusz Gbiorczyk - Optimize Images by convert AVIF & WebP – 5.2.1
WooCommerce Multiple Currencies: przez Lagudi Domenico – 5.5
WooCommerce: przez Automattic – 6.8.2
WP Call Button: przez Syed Balkhi – 1.3.1
WP File Manager: przez mndpsingh287 – 7.1.7
WP Rocket: przez WP Media – 3.8.8

### Inactive Plugins (1) ###

Duplicator: przez Snap Creek – 1.5.2.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: PLN (z?)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>

### WC Pages ###

Strona sklepu: #764 - /bodykity/
Koszyk: ?</img> Strona nie zawiera shortcode [woocommerce_cart] ani bloku woocommerce/cart.
Zamówienie: #766 - /zamowienie/
Moje konto: #767 - /moje-konto/
Regulamin: ?</img> Strona nie ustawiona

### Theme ###

Name: Hello Elementor
Version: 2.6.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ?</img> – Je?li modyfikujesz WooCommerce lub motyw nadrz?dny
którego nie jeste? autorem
polecamy u?ywanie motywu potomnego. Zobacz: Jak tworzy? motywy potomne

WooCommerce Support: ?</img>

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ?</img> Next scheduled: 2023-02-08 15:05:39 +01:00
Options: ?</img>
Notes: 71
Onboarding: skipped

### Action Scheduler ###

Zakończ: 36
Oldest: 2023-01-08 08:46:07 +0100
Newest: 2023-02-07 22:52:38 +0100

Oczekuj?ce: 1
Oldest: 2023-02-07 23:44:15 +0100
Newest: 2023-02-07 23:44:15 +0100


### Status report information ###

Generated at: 2023-02-07 22:52:40 +01:00
`

Next, error log:

fatal-errors-2023-02-07-d2cb2b0c5ea3d682f6825622d39674da.log

2023-02-07T01:29:56+00:00 CRITICAL Uncaught Error: Call to a member function get_allowed_countries() on null in /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php:1353
Stack trace:
#0 /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php(129): wc_get_customer_default_location()
#1 /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/data-stores/class-wc-customer-data-store-session.php(118): WC_Customer_Data_Store_Session->set_defaults(Object(WC_Customer))
#2 /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(159): WC_Customer_Data_Store_Session->read(Object(WC_Customer))
#3 /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/class-wc-customer.php(125): WC_Data_Store->read(Object(WC_Customer))
#4 /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/class-woocommerce.php(830): WC_Customer->__construct(0, true)
#5 /home4/benzfami/ben w /home4/benzfami/benzfamilia.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php w linii 1353

Hi @andrzej13

Thanks for sharing the requested information above.

WC Version: 6.8.2

Please update WooCommerce to the latest version, as we only offer support when your site is using the latest release of the core WooCommerce plugin (and the main WordPress software), and the previous two before that. See more of our Support Policy here.

If this did not resolve the issue, please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

Let us know how it goes!