Limited number of questions available

  • Resolved jbendersky

    (@jbendersky)


    1 year, 9 months ago

    Hello, I created a survery but cannot add more questions to it. I expanded my PHP values to the following:

    max_input_vars 20000
    time_limit 600
    max_input_time 600

    But I still have the same problem.

    What can I do to fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @jbendersky,

    Thank you for the topic.

    I want to mention, that the plugin itself doesn’t have any limitations.?
    Please provide us with the following information for further investigation of your case.?

    1. The Survey version you are using.?
    2. The PHP version you are using.
    3. How many questions and sections you have created.
    4. Please go to your Site Health > Server section and double-check whether the values you are mentioning have been changed or not.?

    You can contact us via this form for further investigation of your case if you don’t want to provide this info publicly.?

    Thank you. 

    I had the same problem and resolved it by creating a ‘.user.ini’ file in the root folder of my website, with the following line:

    max_input_vars=10000

    Hope that helps

    Plugin Support Jasmine

    (@hyenokian)

    Dear @cihomewood,

    Thank you for your reply.

    Dear @jbendersky,

    You can try out this option as well.
    Then, let us know whether the problem has been resolved or not so that we can close the ticket.?

    However, if this solution?does not work for?you, please provide us with the above-asked information for further investigation of your case.?

    You can contact us via this form and provide us with this information via email if you don’t want this info to be displayed publicly.?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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