Error in Uncanny after installing another plugin

  • Resolved grandadmiral12345

    (@grandadmiral12345)


    1 year, 9 months ago

    I installed and got Automator working without any issues. Today, I installed another plugin (for creating favicons) and got this major error:

    Fatal error: Uncaught Error: Class ‘Uncanny_Automator\Utilities’ not found in thecomicbookspot.com/public_html/wp-content/plugins/uncanny-automator/src/core/lib/helpers/class-automator-cache-handler.php:549 Stack trace: #0 thecomicbookspot.com/public_html/wp-includes/class-wp-hook.php(308): Uncanny_Automator\Automator_Cache_Handler->enqueue_admin_bar_assets(‘appearance_page…’) #1 thecomicbookspot.com/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 thecomicbookspot.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 thecomicbookspot.com/public_html/fakeadmin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘appearance_page…’) #4 thecomicbookspot.com/public_html/fakeadmin/admin.php(239): require_once(‘/home/customer/…’) #5 thecomicbookspot.com/public_html/fakeadmin/themes.php(10): require_once(‘/home/customer/…’) #6 {main} in thecomicbookspot.com/public_html/wp-content/plugins/uncanny-automator/src/core/lib/helpers/class-automator-cache-handler.php on line 549

    From what I can see, it’s only with this favicon plugin and nothing else.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @grandadmiral12345 , sorry to hear about the issue.

    The error appears related to our caching, so our first suggestion (if you can temporarily disable the conflicting plugin so you can access Automator settings) is to navigate to Automator > Settings > Advanced in /wp-admin/, then disable the “Automator cache”.

    If that doesn’t help, our team wondered if you could confirm if this still happens all the time, and if so, how you installed the other plugin. What is by FTP or inside the WordPress interface?

    Maybe you can also confirm which favicon plugin is causing it in case we can take a look that way?

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Hi @grandadmiral12345 , since it has been over 3 weeks we’ll mark this ticket as closed, but let us know if you need additional assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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