Filtering issues

  • Resolved rodamehsen

    (@rodamehsen)


    2 years ago

    Hello,

    I installed Ivory search and I specifically put in the filtering panel that I don’t want to show media files, still, when I search I get all the images in the results.

    You can try by typing “prostate” for example

    Can you help please ?

    Roda

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Please make sure that you have configured the search form to not search Media post types as displayed below.

    View post on imgur.com

    If it still doesn’t work then This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Thread Starter rodamehsen

    (@rodamehsen)

    Thank you Vinod

    • This reply was modified 2 years ago by rodamehsen.
    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    You are most welcome here ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Filtering issues’ is closed to new replies.

Tags