Cant Access My Dashboard

  • Resolved khaledwesam

    (@khaledwesam)


    2 years ago

    Hello I Cant Access My dashboard .. I was changing the login url using all in one but it didn’t work and so i deactivate it from the hosting panel and logged in with the default logging URL but this appears to me..I Login to the website with my credentials but only this appears to me ( https://ibb.co/fpKLGRy ) the admin panel appears without any further options I contacted the hosting and told me this the plugin problem

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    If you login via FTP/SFTP you can remove or rename the AIOS plugin from wp-content/plugins

    This will deactivate the plugin.

    If it doesn’t resolve your issue then the problem is not coming from AIOS.

    You should check the browser developer console for errors:

    https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/

    And also check your PHP error logs for any issues.

    If there are an errors these will tell you exactly whats wrong.

    Best Wishes,

    Ashley

    Thread Starter khaledwesam

    (@khaledwesam)

    Thanks it found that there was been a problem with users roles..

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Cant Access My Dashboard’ is closed to new replies.