• Resolved ganddser

    (@ganddser)


    Empty file encountered when attempting to update wp-config config file. 

    Yes, Write to Files is enable but unable to load the Dashboard.

    • This topic was modified 2 years, 1 month ago by ganddser.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @ganddser, thanks for reaching out! It seems something is preventing iThemes Security from writing to your wp-config.php file. Does it help if you manually copy the rules found in Security > Settings > Tools > wp-config.php Rules to your wp-config.php file?

    Thread Starter ganddser

    (@ganddser)

    Confirming the error occurs when Woocommerce is active running the latest version.

    Plugin Support chandelierrr

    (@shanedelierrr)

    @ganddser, I see. Could you let me know what happens in you write the rules manually to your wp-config.php file?

    If the issue persists, please try to temporarily disable the Write to Files?in Global Settings, then save. Once done, enable the setting again and try rerunning a manual Site Scan from your Security Dashboard to check if the scan returns “Clean.” If that doesn’t help, please try to deactivate and re-install iThemes Security.

    Plugin Support chandelierrr

    (@shanedelierrr)

    I hope the information provided helped resolve your issues. Since we haven’t received a response, I’ll mark this post resolved. If you still need some assistance, feel free to open a new support topic, and we’d be happy to assist. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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