Critical error on plugin activation

Hello, @magicphotoevents

Could you tell us what error you got?
Also, try to install this fixed version:
1) Go to WordPress Administrator Panel —> Plugins.
2) Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
3) After the automatic page refresh finds the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
4) Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip
5) Go to Plugins —> Add New —> Upload Plugin.
6) Choose the downloaded archive and press “Install Now”.

Did it help?

Hi Dimitry,

Thanks for your help, the installation & activation work.

The scan works also, but with the error :

2023-02-25 09:17:16: Scheduled: background_scan: WRONG_SITE_RESPONSE ACTION: scanner__controller RESPONSE: ” Magic Photo Events, photographe à St Etienne

Regards,

Olivier

Hello Olivier.

We need some additional infor to fix the issue.

Please contact us via our private support ticket here:

https://cleantalk.org/my/support/open

Thank you.

Hi @amagsumov ,

Thanks for the information, but i cannot open premium support ticket with the link you gave me.

My premium licence is active.

Regards,

Olivier

Please do the following to open a ticket:

1. Log into your cleantalk account here: https://cleantalk.org/my
2. Follow the link: https://cleantalk.org/my/support/open

Does it work?

Hello @amagsumov ,

Thanks for the link, but I have done a new scan and the error does not append anymore.

Hello Oliver.

I’m glad to know that. If something goes wrong, please let us know.

Thank you.