Hello @dunavista
We apologize for your dissatisfaction with Astra and appreciate the feedback provided.
To cater to different needs and budgets, Astra offers both free and paid plans. The free plan includes essential features required for a website, while the paid plan offers more advanced features and priority support.
We would like to address your concern about vendor lock-in. However, we are unsure of the issue as Astra is not designed to have any features for vendors. If you could provide us with more details, we would be happy to assist you in resolving any problems you may have. You can either open a support thread or a support ticket on our website.
We value all feedback and strive to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly.