• Resolved llka

    (@llka)


    Hi,

    I have a problem that some created events are throwing a 404 error. But they are created in the same form as the others. Do you know where the problem may be?

    Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support iammarta

    (@iammarta)

    Hi @llka ,

    Thanks for reaching out!

    To fix 404(Not Found) issue, sometimes you just need to “flush” your permalinks. In your WordPress admin, go to Settings → Permalinks. If you don’t have Post Name selected, go ahead and do that (or select a different non-default option) and save changes. We have a great article that also discusses some less common resolutions → https://theeventscalendar.com/knowledgebase/k/fixing-http-404-errors.

    Best regards,
    Marta

    Thread Starter llka

    (@llka)

    Hi Marta,

    I’m afraid that didn’t help. Again, I remind you that not all events do this to me. For example, this one is fine: https://trutnovzije.cz/akce/hudebni-porad-ovecka-ztracena-kostel-narozeni-panny-marie/

    Thank you

    Plugin Support Darian

    (@d0153)

    Hi @llka

    Thanks for your message.

    Could you try editing the event that has the issue and change the date/time, click update button, and check if that makes a difference?

    If that doesn’t help, would it be possible for you to set up a staging version of your live site and try to re-do the migration from it? This is to recreate the proper event data and should fix the 404 issues.

    Here are the steps to revert and re-do the migration:

    1. Update to the latest versions of The Events Calendar.
    2. Remove any un-needed draft events and empty the Trash.
    3. Install and activate the Code Snippets plugin.
    4. Add this snippet and run it once (be sure it does not stay activated).
    5. Go to Events > Settings > Upgrades and go through the migration process again.

    Please re-do the migration on your staging site.

    Could you also provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    Plugin Support Darian

    (@d0153)

    Hi @llka

    I hope you are well. I wanted to follow up about the issue you encountered. Are you still experiencing the issue after trying the suggestion above?

    Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi @llka

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Single event page – 404 error’ is closed to new replies.