Blank Email Template

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  • Hi @cangulo ,

    Thank you for using Mail Mint.

    Can you please Save both the email template & the automation itself and then check if it’s now sending the email correctly?

    If it’s happening again, let us know.

    We’ll have a look.

    Regards,

    Hi @cangulo ,

    What I meant is, there is a possibility that either the Email Template or the Automation was not properly saved and it’s causing this issue.

    Please follow these steps to make sure everything is alright:

    -> If you’ve prepared an automation email template for this, choose to edit it, make sure that the content inside of it is alright, and save it.

    -> If you’ve created the the template from inside the automation, make sure it’s alright, along with the steps of the automation itself.

    (This is just to make sure that the content of the email templates & automation is alright and saved.)

    Now, trigger the automation again and see how it turns out this time.

    Let us know if it still send a blank email.

    Regards,

    Hi @cangulo ,

    Let us know if you have any update on this.

    Regards,

    Hi @cangulo ,

    Since we haven’t heard anything from you in a while, we’re marking this thread as resolved.

    Feel free to open a new thread if you face any more issues or have any questions.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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