• Resolved James Hovey

    (@jaycfc123007)


    Hi guys,
    
    I have installed the "Pinterest for Woocommerce plugin" and gone through the setup wizard.
    
    I have this .csv that is auto scheduled to feed Woocommerce throughout the day via the WP ALL IMPORT plugin.
    https://www.vantagehouse.com/wp-content/uploads/wpallimport/files/Allthingschocolate.csv
    
    In my Pinterest Business account I get the error:-
    
    Issue 143
    Description = Your data source couldn't be validated because your xml file is formatted incorrectly
    What to do = Check for any formatting errors in your xml file (missing end tags, invalid characters, etc.) and correct them before your next update
    
    Occurences = 1
    
    I have made a short LOOM video here.
    https://www.loom.com/share/db55b959dd65491e94b1906bd4ad5d19
    
    What characters should I be looking for to exclude? I have the "Facebook for Woocommerce plugin" and that works fine?
    
    Happy to give access to the WordPress CMS and or pay somebody to get this working.
    
    Thanks in advance
    
    kind regards
    
    James Hovey
    Marketing Manager
    Vantagehouse.com

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Diego B

    (@diegobarle)

    Hi @jaycfc123007
    hope you’re doing well!

    I’ve tested your csv file on pinterest xml validator and returns column headers errors. Please see image.

    In order to check your site we’ll need access to your staging site.

    Please contact us at WooCommerce.com > My Account > Support.
    You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Diego

    Plugin Support Christian

    (@christian1983)

    Hey @jaycfc123007

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,

    Christian

    Thread Starter James Hovey

    (@jaycfc123007)

    Hi Christian,

    Not sure what the OP is, but no it’s not resolved i’m afraid; unless i have missed some correspondance.

    kind regards

    James Hovey

Viewing 3 replies - 1 through 3 (of 3 total)
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